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ServiceLink

Manager, Operations, Field Services

ServiceLink

Operations Manager overseeing field services and coordinating activities with contractors and clients at ServiceLink. Focused on team management and daily production targets.

Posted 5/4/2026full-timePittsburgh • Pennsylvania • 🇺🇸 United StatesJunior💰 $65,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact
  • Manage a team of employees responsible for reviewing contractor bids and coordinating property preservation activity with investors, insurers and clients.
  • Maintain strong focus on daily production (staff outflow) and pipeline management (volume inflow).
  • Responsible for contributing to the hiring process, interviewing and disciplinary action.
  • Coordinate processes and build strong working relationships across teams.
  • Respond to audit and non-compliance issues as discovered and presented by management.
  • Assign work to staff when needed.

Requirements

What you’ll need
  • High School diploma or equivalent required.
  • Strong verbal and written communication skills required.
  • Prefer 1-2 years management experience.
  • Ability to excel in a high-impact position with fast-paced, deadline driven environment required.
  • Prefer 1-2 years property claims experience, property preservation experience or construction knowledge.

Benefits

Comp & perks
  • Health, vision, dental and life insurance
  • 401(k) plans
  • Employee Stock Purchase Plan
  • Paid vacation and sick time

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
communication skillsmanagement experienceteam coordinationrelationship buildingproblem-solvingorganizational skillsdisciplinary actionpipeline managementproduction focusability to work in fast-paced environment
Certifications
High School diploma or equivalent