Senior Product Manager, Field Services
ServiceLink
full-time
Posted on:
Location Type: Hybrid
Location: Moon Township • Pennsylvania • United States
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Salary
💰 $85,000 - $95,000 per year
Job Level
About the role
- Build relationships with business leaders across all functional areas to understand business objectives and priorities and to collaboratively develop supporting technology improvement initiatives.
- Elicit requirements using interviews, document analysis and business process descriptions.
- Communicate between business and technology areas to investigate and/or develop solutions.
- Prepare accurate and detailed requirement specifications documents including but not limited to process flow diagrams and use cases.
- Develop/Implement/Document user acceptance testing routines.
Requirements
- High School diploma or equivalent required.
- Ten or more years of relevant IT Business Analyst work experience.
- Proven customer service skills.
- Must be able to use and have advanced computer skills and be proficient with Microsoft software products.
- Exceptional problem solving skills, listening skills and have a strong attention to detail.
- Experience with all aspects of the Software Development Lifecycle; knowledge of successful software development methodologies and best practices.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) plans
- Employee Stock Purchase Plan
- Paid vacation
- Sick time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisrequirement elicitationprocess flow diagramsuse casesuser acceptance testingsoftware development lifecyclesoftware development methodologies
Soft Skills
customer serviceproblem solvinglisteningattention to detail