Senior Product Manager, Field Services
ServiceLink
full-time
Posted on:
Location Type: Hybrid
Location: Moon Township • Pennsylvania • United States
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Salary
💰 $85,000 - $95,000 per year
Job Level
About the role
- Build relationships with business leaders across all functional areas to understand business objectives and priorities and to collaboratively develop supporting technology improvement initiatives.
- Elicit requirements using interviews, document analysis and business process descriptions.
- Communicate between business and technology areas to investigate and/or develop solutions.
- Prepare accurate and detailed requirement specifications documents including but not limited to process flow diagrams and use cases.
- Develop/Implement/Document user acceptance testing routines.
Requirements
- High School diploma or equivalent required.
- Ten or more years of relevant IT Business Analyst work experience.
- Proven customer service skills.
- Must be able to use and have advanced computer skills and be proficient with Microsoft software products.
- Exceptional problem solving skills, listening skills and have a strong attention to detail.
- Experience with all aspects of the Software Development Lifecycle; knowledge of successful software development methodologies and best practices.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) plans
- Employee Stock Purchase Plan
- Paid vacation
- Sick time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business analysisrequirement elicitationprocess flow diagramsuse casesuser acceptance testingsoftware development lifecyclesoftware development methodologies
Soft skills
customer serviceproblem solvinglisteningattention to detail