Manager

• Oversee the eClose Department. The eClose Department manages both RON & iPEN processes.
• Be responsible for staff performance, attendance, training, payroll approval, and staffing decisions
• Assess the overall health & performance of the eClose vendor network and work with the team to improve the network’s performance
• Grow & maintain the eClose vendor panel
• Accountable to Maintain & Monitor expected COGS, client-level SLAs around customer satisfaction, vendor quality & any other eClose-related metrics
• Participate in client audits
• Keep up with industry news that may be related to eClosing and eNotary requirements
• Identify areas for growth and improvement and implement plans to meet those needs
• Address any escalated issues for eClosings
• Ensure the proper adherence to any regulations related to eClose options
• Provide departmental reporting to upper management

Manager, eClose – Home Equity & Origination Services

Qualitäts- und Prozessmanager – Schwerpunkt ISO 27001, ISO 9001

Site Manager, Area Manager - Cleaning Services

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Product Manager – Print on Demand (PoD)

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