Client Service Representative
Orion
AVP, Client Services – Valuations
ServiceLink
full-time
Posted on:
Location Type: Hybrid
Location: Moon Township • Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $90,000 per year
Job Level
Lead
About the role
- Oversees departmental operations to ensure production efficiency, quality, service, and cost-effective management of resources
- Create Client Operations standards, implement existing procedures
- Resolve complex or operational escalated concerns and ensure the appropriate escalation paths are followed
- Facilitates the relationship between all Clients and the Business Unit while fostering and enhancing Client satisfaction
Requirements
- 10 years’ management experience in real estate appraisal, bank or finance lending, mortgage company experience; real estate background a plus
- Prior management experience in QC Valuations with knowledge of standard Valuation practices and procedures
- Knowledge of Valuations office processes, procedures, and technology
- Exceptional customer service, communication and writing skills
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) plans
- Employee Stock Purchase Plan
- Paid vacation
- Paid sick time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
management experienceQC ValuationsValuation practicesValuation proceduresreal estate appraisalbank lendingfinance lendingmortgage company experience
Soft skills
customer servicecommunication skillswriting skills
