Liquor Retail Operations Manager
State of Vermont
B2B Operations Manager
ServiceHero
full-time
Posted on:
Location Type: Hybrid
Location: Berlin • 🇩🇪 Germany
Visit company websiteJob Level
Junior
About the role
- Handling orders from our B2B clients such as property management companies, hotels, insurance companies, care facilities, and restaurants
- Coordinating between clients, their end customers (e.g., tenants), and our service providers to ensure smooth operations
- Creating and managing invoices and preparing documentation for our external accounting
- Maintaining customer data in our CRM (HubSpot) and internal tools
- Handling customer inquiries and assisting with resolving outstanding items
- Contributing to the development of new processes and structures in the B2B area
- General administrative tasks to support the B2B team.
Requirements
- Completed commercial/business training or an equivalent qualification
- Some professional experience in a commercial/administrative role or as an office clerk, ideally in a B2B environment
- Proficiency with Office programs (Word, Excel, Google Docs, Google Sheets)
- Basic knowledge of CRM systems (e.g., HubSpot) is an advantage
- Reliable and structured working style with a high level of care and attention to detail
- Affinity for numbers and experience handling invoices and orders
- Good communication skills and a service-oriented mindset
- Self-initiative and willingness to contribute in a dynamic environment
- Fluent German, both written and spoken.
Benefits
- Flexible working hours and the option to work remotely
- 30 paid vacation days per year
- Competitive salary
- Ownership of your area of responsibility
- Start-up atmosphere in an early-stage company where you can make a real impact
- Modern office in Berlin with up-to-date equipment
- Budget for training and development (L&D budget)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
commercial trainingadministrative roleinvoice managementorder handlingdata managementCRM knowledgeOffice programsGoogle DocsGoogle Sheets
Soft skills
communication skillsservice-oriented mindsetattention to detailstructured working styleself-initiativewillingness to contribute
