Systems Engineer

• Lead the end-to-end implementation of customer projects on IBM i Power platforms — ensuring technical accuracy, timely delivery, and customer satisfaction. This may require working outside of regular business hours.
• Perform physical onsite hardware installations of IBM Power Servers (travel required).
• Execute system migrations using various methods (Tape, VTL, software replication, storage replication).
• Collaborate with technical subject matter experts and project managers to translate requirements into clear, actionable solutions.
• Ensure project documentation is accurate and handed off seamlessly into production.
• Provide subject matter expert level advice to Technical Pre-Sales for any prospective solutions that are being designed/scoped.
• Participate in a rotating on-call schedule (approximately 1 out of every 8 days).
• Provide efficient and effective support to both internal and external customers. This includes resolving support issues that cannot be handled by lower-tier support staff and being available to attend customer sites as required.

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