The IBMi System Administrator will partner with IBM i Operators and IBM i Associate System Administrators to ensure the customer’s IBM i environment including hardware, operating system and associated LPPs (License Program Products) are performing to meet customer expectations and documented SLAs.
Respond quickly and accurately to customer inquiries
Perform checks on multiple aspects of the customer environment including backup status, system disk usage, problem entries in message queues, and abnormal job status
Develop and execute remediation plan on any identified issues
Create reporting for periodic review with customers on overall performance, issue resolution, and project status
Develop customized project plans for items such as OS updates, PTF updates, FSP and HMC updates and system migrations
Perform PTF and operating system updates and upgrades
Perform HMC and FSP updates
Respond to and resolve escalation requests from IBM i Associate System Administrators and Operators
Requirements
3-5 years of IBM administration experience
High School Diploma, associates or bachelor's degree preferred
High level of accuracy and attention to detail
Demonstrated time management skills
Desire to grow personally and professionally
Commitment to working within a team environment
Proven problem solving and decision-making skills
Experience with one of the following software products or concepts: Mimix or QuickEDD, PowerHA, VIOS, Monitoring, IBM I storage configuration, VTL, Device administration, LPARs, HMC support and administration, BRMS, Flash Copy, Basic Network Knowledge