Administrative Assistant II

Service Experts

Administrative Assistant providing clerical support at Service Experts Heating & Air Conditioning office. Handling billing, accounts receivable, and general administrative tasks.

Posted 8/1/2026full-timeRichardson • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in general administrative support, including clerical tasks, billing activities, and accounts receivable management. Capable of maintaining confidentiality and providing excellent customer service in a fast-paced environment.

Highest-signal resume keywords

General Administrative SupportAccounts Receivable ManagementCustomer Service SkillsMicrosoft Word, Excel, and OutlookClerical Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clerical SupportBilling ActivitiesAccounts ReceivableCash ReconciliationExtended Warranty Claims Processing

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsAbility to Work Under PressureConfidentiality Maintenance

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft Outlook

Industry Keywords

Administrative PracticesStandardized ProcessesCustomer InteractionOffice EnvironmentHuman Resource Data

About the role

Key responsibilities & impact

Provides general administrative and clerical support following standardized processes and procedures
Answers telephone and assists calls or routes calls to appropriate person
Sorts and opens mails, orders office supplies, and maintains files
Disburses cash from Petty Cash Fund, collects receipts and reconciles cash expenditures
Processes extended warranty claims and completes Returned Goods Authorization forms
Reviews timesheets for completeness and correctness
Responsible for timely completion of billing activities and accounts receivable activities
Generates various systems reports and performs similar duties as needed

Requirements

What you’ll need

High school diploma or equivalent with 2+ years' experience in general clerical or accounting clerk
Knowledge of generally accepted administrative practices and procedures
Ability to learn and follow company process and procedures
Ability to maintain confidentiality of human resource and other sensitive data
Ability to work well under pressure and meet deadlines consistently
Capable of dealing with stressful situations and unhappy customers
Excellent customer-service, verbal and written communication, and interpersonal skills
Experience or training the use of computers and related systems in an administrative office environment
Working knowledge of Microsoft Word, Excel and Outlook software applications

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Professional development opportunities
Paid time off