Critical Facilities Controls Support Engineer

Serverfarm

Controls Group Support Engineer at Serverfarm supporting data center control systems deployment and operations. Focused on validating, troubleshooting, and ensuring quality in data center control systems.

Posted 4/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Support the deployment of data center control and monitoring systems during construction and commissioning (L1-L5) activities under the guidance of senior controls personnel.
Assist with validation and documentation of controls and monitoring systems, performance, ensuring deliverables are complete, accurate, and suitable for handover to Operations.
Provide technical support related to building operations, mechanical and electrical plant controls, BMS/EPMS systems, and associated field devices.
Execute point-to-point verification, software logic checks, and graphics testing to confirm operability, compatibility, and alignment with design intent.
In coordination with Operations Engineering, review QA/QC activities, hardware installations, control panels, wiring, and programming changes identified during commissioning.
Participate in commissioning testing to validate controls settings, alarm thresholds, system integrations, and basic operability of infrastructure systems.
Support troubleshooting and resolution of controls-related operational issues, including Loss of Visibility (LOV), Loss of Resilience (LOR), and other events impacting operations, in accordance with defined Service Level Agreements (SLAs).
Collaborate with Operations, Development, Operations Engineering, and vendor teams to identify defects, document findings, and support corrective actions.
Contribute to continuous improvement efforts by identifying recurring issues, documenting lessons learned, and suggesting enhancements to controls systems or procedures.
In coordination with Operations Engineering, maintain accurate and timely documentation, including test results, commissioning records, as-built updates, and operational reference materials.

Requirements

What you’ll need

Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a closely related discipline; equivalent industry or military experience may be considered in lieu of a degree.
Minimum of 5 years of experience supporting controls engineering activities, including system installation, testing, start-up, commissioning, or operations in industrial or critical environments.
Exposure to control system integration involving multiple vendors, subsystems, and field devices.
Working knowledge of control theory fundamentals, including proportional-integral-derivative (PID) concepts.
Familiarity with PLC or SCADA-based control systems and standard industrial programming environments.
Ability to read and interpret engineering documentation, including electrical one-line diagrams, control diagrams, network schematics, and control panel drawings.
Experience supporting data centers or other mission-critical facilities such as hospitals, laboratories, defense facilities, pharmaceutical manufacturing, or oil and gas operations
Hands-on experience with electrical or mechanical controls systems installation, service, or field support.
Familiarity with commissioning processes, test procedures, and basic safety and regulatory requirements.
Experience working with BMS, EPMS, or industrial automation platforms in an operational support capacity.
Ability to produce clear, consistent technical documentation, test reports, and operational reference materials.
General knowledge of critical data center equipment, including generators, UPS systems, switchgear, transformers, chillers, air handling units (AHU, CRAH, CRAC), fire detection and suppression systems, and associated controls.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Serverfarm Website LinkedIn All Job Openings 51 - 200 employees Founded 1999 🏢 Enterprise 📡 Telecommunications ☁️ SaaS 💰 Debt Financing on 2021-10 Enterprise
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SaaS Serverfarm is a global leader in Data Center Management as a Service (DMaaS), providing colocation, data center design, and IT infrastructure management solutions. For over 25 years, Serverfarm has maximized operational efficiencies and managed critical IT environments for top enterprises worldwide. With a modern and award-winning portfolio of data centers, they offer flexible and sustainable solutions that enhance performance and reduce carbon emissions. Serverfarm's expert team and sophisticated InCommand DMaaS platform provide robust management of data centers, helping enterprises focus on innovation while optimizing their IT infrastructure. Critical Facilities Controls Support Engineer 🔥 28 minutes ago 🇺🇸 United States – Remote 💵 $80k - $100k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Support the deployment of data center control and monitoring systems during construction and commissioning (L1-L5) activities under the guidance of senior controls personnel.
Assist with validation and documentation of controls and monitoring systems, performance, ensuring deliverables are complete, accurate, and suitable for handover to Operations.
Provide technical support related to building operations, mechanical and electrical plant controls, BMS/EPMS systems, and associated field devices.
Execute point-to-point verification, software logic checks, and graphics testing to confirm operability, compatibility, and alignment with design intent.
In coordination with Operations Engineering, review QA/QC activities, hardware installations, control panels, wiring, and programming changes identified during commissioning.
Participate in commissioning testing to validate controls settings, alarm thresholds, system integrations, and basic operability of infrastructure systems.
Support troubleshooting and resolution of controls-related operational issues, including Loss of Visibility (LOV), Loss of Resilience (LOR), and other events impacting operations, in accordance with defined Service Level Agreements (SLAs).
Collaborate with Operations, Development, Operations Engineering, and vendor teams to identify defects, document findings, and support corrective actions.
Contribute to continuous improvement efforts by identifying recurring issues, documenting lessons learned, and suggesting enhancements to controls systems or procedures.
In coordination with Operations Engineering, maintain accurate and timely documentation, including test results, commissioning records, as-built updates, and operational reference materials. 🎯 Requirements
Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a closely related discipline; equivalent industry or military experience may be considered in lieu of a degree.
Minimum of 5 years of experience supporting controls engineering activities, including system installation, testing, start-up, commissioning, or operations in industrial or critical environments.
Exposure to control system integration involving multiple vendors, subsystems, and field devices.
Working knowledge of control theory fundamentals, including proportional-integral-derivative (PID) concepts.
Familiarity with PLC or SCADA-based control systems and standard industrial programming environments.
Ability to read and interpret engineering documentation, including electrical one-line diagrams, control diagrams, network schematics, and control panel drawings.
Experience supporting data centers or other mission-critical facilities such as hospitals, laboratories, defense facilities, pharmaceutical manufacturing, or oil and gas operations
Hands-on experience with electrical or mechanical controls systems installation, service, or field support.
Familiarity with commissioning processes, test procedures, and basic safety and regulatory requirements.
Experience working with BMS, EPMS, or industrial automation platforms in an operational support capacity.
Ability to produce clear, consistent technical documentation, test reports, and operational reference materials.
General knowledge of critical data center equipment, including generators, UPS systems, switchgear, transformers, chillers, air handling units (AHU, CRAH, CRAC), fire detection and suppression systems, and associated controls. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Full Stack Engineer – Support Engineering 🔥 1 hour ago Calendly 501 - 1000 ☁️ SaaS ⚡ Productivity 🏢 Enterprise Website LinkedIn All Job Openings Senior Software Engineer building and operating services and APIs for Calendly's go-to-market teams. Collaborating cross-functionally to enhance internal tools and integrations for operational efficiency. 🇺🇸 United States – Remote 💵 $187k - $271.9k / year 💰 $3.5G Series B on 2021-01 ⏰ Full Time 🟠 Senior 📞 Support Engineer Cloud Google Cloud Platform Kubernetes Postgres React TypeScript Business Unit Application Support Analyst – Salesforce Admin 🔥 2 hours ago TD 10,000+ employees 🏦 Banking 💸 Finance Website LinkedIn All Job Openings Business Unit Application Support Analyst Lead providing support to corporate and business line applications at TD. Leading teams and developing customized reports while maintaining confidentiality and relationships with partners. 🇺🇸 United States – Remote 💵 $91k - $136.2k / year 💰 Grant on 2023-10 ⏰ Full Time 🟠 Senior 🔴 Lead 📞 Support Engineer 🦅 H1B Visa Sponsor Application & Integration Support Engineer 🔥 2 hours ago American Cancer Society 5001 - 10000 🤲 Charity ⚕️ Healthcare Insurance 🤝 Non-profit Website LinkedIn All Job Openings Application and Integration Support Engineer responsible for supporting enterprise applications and system stability. Focused on troubleshooting across Windows and Linux environments for the American Cancer Society. 🇺🇸 United States – Remote 💵 $71k - $85k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🦅 H1B Visa Sponsor AWS Linux Support Engineer 🔥 4 hours ago Prompt Therapy Solutions Inc 11 - 50 ⚕️ Healthcare Insurance ⚡ Productivity ☁️ SaaS Website LinkedIn All Job Openings Support Engineer supporting SaaS products for rehabilitation therapy businesses by bridging gaps between engineering and client experience teams. Diagnose issues, debug, and articulate solutions. 🇺🇸 United States – Remote 💵 $90k - $125k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer MySQL Postgres Customer Support Engineer 🔥 7 hours ago Files.com 51 - 200 🔒 Cybersecurity ☁️ SaaS Website LinkedIn All Job Openings Customer Support Engineer at Files.com resolving complex technical issues and shaping product improvements. Engaging directly with customers via phone, email, and Zoom for effective support. 🇺🇸 United States – Remote 💵 $95k - $150k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer View More Support Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

controls engineeringsystem installationtestingcommissioningcontrol theoryPID conceptsPLC systemsSCADA systemsBMS systemsEPMS systems

Soft Skills

technical supporttroubleshootingcollaborationdocumentationcontinuous improvementcommunicationproblem-solvingattention to detailorganizational skillsanalytical skills