Operations Training Coordinator
Serverfarm
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $38 - $45 per hour
About the role
- Responsible for input on governance, quality, and technical integrity of all data center technical training content.
- Ensure training materials support Serverfarm’s operational standards, safety culture, and reliability objectives, while remaining aligned with industry best practice and the real-world requirements of Serverfarm MEP operations.
- Act as a subject-matter expert for reviewing technical training content used to develop and maintain competent data center technicians across Serverfarm’s global portfolio.
Requirements
- Proven experience and strong understanding of a data center MEP technician role, ideally within a hyperscale, enterprise, or colocation data center environment.
- Practical knowledge of operating critical infrastructure systems including electrical distribution, mechanical cooling systems, and associated monitoring and control systems.
- Strong understanding of system design, Sequence of Operations (SOO)
- Strong understanding of industry best practice for data center operations, safety, security, availability and reliability.
- Demonstrated understanding of adult learning principles, with the ability to assess whether technical training content is effective for experienced technicians and new hires alike.
- Experience in reviewing technical documents and/or technical training content is highly desirable.
- Excellent written and verbal communication skills, with the ability to review, critique, and provide clear, constructive feedback on technical and training documentation.
- Ability to communicate effectively with technical and non-technical audiences to include technicians, engineers, trainers, training management, vendors, and leadership teams.
- Strong attention to detail with a quality and governance mindset.
- Confident decision-maker capable of reviewing and requesting changes to training content based on risk and operational impact.
- Collaborative, pragmatic, and safety-focused approach aligned with Serverfarm values.
- Role involves moderate travel (approximately 30-40%).
Benefits
- paid time off
- paid holidays
- 401k
- FULL coverage medical, dental and vision
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data center MEP technicianelectrical distributionmechanical cooling systemsmonitoring and control systemssystem designSequence of Operations (SOO)technical training content reviewadult learning principlestechnical documentation assessment
Soft Skills
written communicationverbal communicationconstructive feedbackattention to detaildecision-makingcollaborationpragmatismsafety focus