Operations Coordinator

Serve Robotics

Operations Coordinator ensuring smooth daily operations across the commercial delivery network. Overseeing deployments and resolving operational issues for robotic delivery services in cities.

Posted 7/20/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational oversight and execution capabilities, ensuring compliance with standard operating procedures while effectively managing resources and team dynamics. Proficient in tracking operational metrics and implementing new processes to enhance efficiency and service continuity.

Highest-signal resume keywords

Operations ManagementDeployment CoordinationSOP ComplianceOperational Metrics TrackingProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

OperationsLogisticsCustomer ServiceExcelGoogle Sheets

Soft Skills

Organizational SkillsCollaborationProactive AttitudeCalm Under Pressure

Certifications & Qualifications

Valid U.S. Driver’s License

Industry Keywords

Field OperationsService UptimeDeployment EfficiencyQuality MeasuresSafety Protocols

About the role

Key responsibilities & impact

Oversee and execute daily deployments by coordinating between Field Agents and Piloting teams to ensure on-time robot operations.
Monitor live operations and resolve issues in real time, escalating problems as needed to minimize service disruptions.
Ensure compliance with standard operating procedures (SOPs) by reinforcing adherence to established workflows, safety protocols, and quality measures.
Open or close depots in accordance with scheduled shift.
Track and report key operational metrics (deployment efficiency, service uptime, utilization, etc.) to measure efficiency and highlight areas for improvement.
Implement new processes and protocols as directed, ensuring successful rollout, team adoption, and compliance across all operational teams.
Assist the Sr. Operations Supervisor in daily decision-making to help prioritize resources, balance workloads, and execute test plans.
Support onboarding and training of new Operations Associates, ensuring consistency in role expectations, SOPs, and performance standards.
Provide ad hoc operational support across field operations, piloting, and project initiatives to maintain continuity of service and execution.

Requirements

What you’ll need

Bachelor’s degree in a related field, or equivalent experience (3+ years in operations, logistics, or customer service)
Strong organizational, collaboration, and problem-solving skills.
Ability to remain calm under pressure with a proactive, can-do attitude toward challenges.
Demonstrated ability to work independently with minimal supervision.
Comfort with spreadsheets (Excel or Google Sheets)
Willingness to work flexible hours, including evenings and weekends, as operations require.
Comfortable driving mid-size utility vehicles as needed.
Valid U.S. driver’s license.
Ability to work nights, weekends, and holidays

Benefits

Comp & perks

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