
Robot Operations Manager – Global Allocation, Compliance
Serve Robotics
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Salary
💰 $120,000 - $145,000 per year
Tech Stack
About the role
- Model, forecast, and recommend robot allocations for all new and existing markets.
- Maintain the master allocation calendar tied to supply chain, repairs, upgrades, and city launch timelines.
- Partner with Supply Chain to ensure hardware availability aligns with market launch sequencing.
- Maintain a live database of regulatory requirements for every operating area (speed limits, sidewalk rules, identifiers, permitted zones, operational restrictions, etc.).
- Work with Policy to ensure every robot deployed in a region meets regulatory requirements and configurations.
- Work with hardware to track compliance renewals, certifications, and region-specific requirements (e.g., safety labels, UL/FCC, battery transport rules).
- Act as the primary bridge between Expansion, Product, Fleet Maintenance, Policy, and Hardware.
- Provide launch teams with clear robot readiness and compliance status before every deployment.
- Identify bottlenecks and create system improvements around provisioning, upgrade flows, and global fleet firmware and software tracking.
- Build and maintain analytical models to determine ideal robot counts per neighborhood based on density, demand forecasts, and utilization goals.
- Monitor post-launch performance and recommend reallocations to maximize fleet utilization.
Requirements
- 3–7 years in operations, supply chain, robotics, mobility, or a similar fast-paced hardware + field operations environment.
- Strong analytical skills (SQL or Sheets modeling).
- Cross-functional experience with hardware, policy, or compliance.
- Detail-obsessed, highly structured thinker with strong communication skills.
- Ability to travel 10% of the time
- Experience in robotics, autonomous systems, micromobility, or last-mile logistics is a plus.
Benefits
- Offers Equity 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analytical modelingSQLdata analysisrobot allocationregulatory compliancesupply chain managementfleet utilizationforecastingsystem improvementshardware tracking
Soft Skills
strong communicationdetail-orientedstructured thinkingcross-functional collaborationproblem-solvinganalytical skillsorganizational skillsadaptabilityteamworkleadership