Serve Robotics

Robot Operations Manager – Global Allocation, Compliance

Serve Robotics

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $120,000 - $145,000 per year

Tech Stack

About the role

  • Model, forecast, and recommend robot allocations for all new and existing markets.
  • Maintain the master allocation calendar tied to supply chain, repairs, upgrades, and city launch timelines.
  • Partner with Supply Chain to ensure hardware availability aligns with market launch sequencing.
  • Maintain a live database of regulatory requirements for every operating area (speed limits, sidewalk rules, identifiers, permitted zones, operational restrictions, etc.).
  • Work with Policy to ensure every robot deployed in a region meets regulatory requirements and configurations.
  • Work with hardware to track compliance renewals, certifications, and region-specific requirements (e.g., safety labels, UL/FCC, battery transport rules).
  • Act as the primary bridge between Expansion, Product, Fleet Maintenance, Policy, and Hardware.
  • Provide launch teams with clear robot readiness and compliance status before every deployment.
  • Identify bottlenecks and create system improvements around provisioning, upgrade flows, and global fleet firmware and software tracking.
  • Build and maintain analytical models to determine ideal robot counts per neighborhood based on density, demand forecasts, and utilization goals.
  • Monitor post-launch performance and recommend reallocations to maximize fleet utilization.

Requirements

  • 3–7 years in operations, supply chain, robotics, mobility, or a similar fast-paced hardware + field operations environment.
  • Strong analytical skills (SQL or Sheets modeling).
  • Cross-functional experience with hardware, policy, or compliance.
  • Detail-obsessed, highly structured thinker with strong communication skills.
  • Ability to travel 10% of the time
  • Experience in robotics, autonomous systems, micromobility, or last-mile logistics is a plus.
Benefits
  • Offers Equity 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
analytical modelingSQLdata analysisrobot allocationregulatory compliancesupply chain managementfleet utilizationforecastingsystem improvementshardware tracking
Soft Skills
strong communicationdetail-orientedstructured thinkingcross-functional collaborationproblem-solvinganalytical skillsorganizational skillsadaptabilityteamworkleadership