Servbank

Banking Technical Policies & Procedures Analyst/Writer

Servbank

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $54,800 - $64,000 per year

Job Level

About the role

  • Develop, write and revise policies and procedures, workflow guides, and policy documents for various banking operations.
  • Collaborate with internal stakeholders to gather information and clarify process details.
  • Ensure all documentation meets regulatory, legal, and organizational standards.
  • Translate complex banking concepts into clear, concise instructions for diverse audiences.
  • Translate meeting discussion notes into an internal communication or a comprehensive policy and/or procedure.
  • Analyze existing procedures to identify gaps, inconsistencies, or conflicts and take appropriate action to resolve them.
  • Create, update, and maintain various job aids and reference materials.
  • Establish and follow an approval process for bank policies and procedures by managing review cycles on behalf of the department or business unit.
  • Issue published document change announcements.
  • Maintain version control and update documentation as processes evolve.

Requirements

  • Proven experience in technical writing, preferably within the banking or financial services industry.
  • Strong knowledge of banking procedures, compliance, and regulatory requirements.
  • Excellent written and verbal communication skills.
  • Proficiency with documentation tools and software (e.g., MS Word, SharePoint).
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical writingpolicy developmentprocedure writingworkflow documentationregulatory complianceversion controlgap analysisprocess improvement
Soft Skills
communicationcollaborationanalytical thinkingattention to detail