Communications Manager

serv.it Gesellschaft für IT Services mbH

full-time

Posted on:

Location Type: Office

Location: Lübeck • Germany

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About the role

  • Internal communication: Planning and implementing a clear, consistent internal communication strategy
  • Informing employees about company decisions, projects, events and IT topics
  • Managing employee newsletters, intranet content and internal campaigns
  • Promoting an open corporate culture through workshops, meetings and digital communication channels
  • Supporting managers in communicating changes and strategic objectives
  • External communication: Responsible for external corporate communication to customers, partners and the public
  • Drafting press releases, newsletters, blog posts, social media posts and marketing materials
  • Maintaining and further developing the corporate website and social media channels
  • Supporting customer events, trade fairs, webinars and online events
  • Monitoring communication channels and analysing KPIs to optimise the strategy
  • General tasks: Close collaboration with executive management, marketing and IT teams
  • Acting as an interface/liaison to the Integrated Communications unit of UKSH
  • Managing external service providers (e.g. agencies, photographers, copywriters)
  • Ensuring consistent brand and corporate communication
  • Developing and implementing communication guidelines and templates

Requirements

  • Degree in Communications, Media, Marketing or a comparable qualification
  • At least 3–5 years of professional experience in internal and external corporate communication, ideally in the IT or technology sector
  • Strong communication skills, both written and verbal
  • Experience in social media management, content creation, PR and employee communication
  • Independent, structured and creative working approach
  • High affinity for IT topics and good technical understanding
  • Team-oriented, with a confident manner when engaging with internal and external stakeholders
Benefits
  • An interesting and technically challenging working environment with exciting tasks in the IT operations of a large organisation undergoing digital transformation
  • Work in a dynamic, forward-looking team with many opportunities to shape the role
  • Performance-based compensation
  • Flexible, family-friendly working time model (currently 38.5 hours/week) — part-time employment is generally possible
  • Excellent training and professional development opportunities
  • Complimentary beverages (coffee, cappuccino, water)
  • Discounts with various companies (gyms, craftsmen, etc.) for our employees
  • Company bike leasing and the opportunity to participate in company and sports events as well as the extensive university sports programmes at the universities in Kiel and Lübeck
  • NAH.SH job ticket
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
internal communication strategyexternal corporate communicationcontent creationsocial media managementpress releasesnewslettersblog postsmarketing materialsKPI analysiscommunication guidelines
Soft Skills
strong communication skillsindependent workingstructured approachcreative working approachteam-orientedconfident engagementcollaborationpromoting corporate cultureliaison skillsmanaging external service providers
Certifications
degree in Communicationsdegree in Mediadegree in Marketingcomparable qualification