Provide application build and configuration for Epic Orders workflows (CPOE, order sets, protocols, preference lists, and decision support).
Collaborate with physicians, nurses, pharmacists, and ancillary staff to gather requirements and translate them into system functionality.
Participate in system testing, integrated validation, and change management processes.
Troubleshoot issues escalated via ServiceNow, providing timely resolution or escalation as appropriate.
Support compliance with state, federal, and regulatory standards for orders management (CMS, Joint Commission, NC state policies).
Work collaboratively with other Epic module analysts (Clin Doc, Pharmacy, Lab, Radiology, HIM, Security, etc.) to ensure workflow integration and system interoperability.
Participate in on-call rotation for orders-related support issues.
ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED.
Requirements
Epic Orders certification required
7 Years Epic implementation or operations support experience
7 Years Strong understanding of clinical documentation practices in healthcare settings
7 Years Ability to analyze workflow needs and translate them into Epic configuration.
5 Years Previous experience as an Epic Orders Analyst or Builder in a healthcare environment.