Series AI

Senior Community Specialist

Series AI

full-time

Posted on:

Location Type: Remote

Location: Brazil

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Salary

💰 $28,000 - $40,000 per year

Job Level

Senior

About the role

  • Create and edit engaging short-form video content (Reels, TikToks, Shorts) plus memes, contests, and other community assets that drive conversation and growth.
  • Support the tracking and coordination of small-scale influencer activations, including outreach and materials organization.
  • Coordinate with others in product/marketing/design on basic campaign support, asset requests, and gathering performance reports.
  • Collect and organize community feedback and player sentiment to surface to internal teams.
  • Directly manage and moderate our high-impact Discord communities under the guidance of a senior team member.
  • Track and report on key, assigned growth and engagement metrics.
  • Serve as the first line of player support, owning Tier 1 community and customer issues with speed and empathy.
  • Represent the voice of our brand across community channels, acting as a direct advocate for our players.
  • Assist with LiveOps communication and support crisis response coordination when needed.

Requirements

  • 3-5 years of experience in community management, social media, or a related role—ideally in interactive entertainment, games (mobile preferred; PC & console nice-to-have), or media.
  • Hands-on experience growing engagement on Instagram, TikTok, and/or YouTube Shorts, with demonstrated understanding of platform algorithms, format best practices, and what makes content shareable.
  • Strong video editing and content creation skills—comfortable creating scroll-stopping Reels, TikToks, and short-form video content that drives engagement.
  • Foundational understanding of influencer and creator marketing concepts.
  • Familiarity with creator/influencer culture across Twitch, YouTube, TikTok, and beyond.
  • A strong eagerness to learn, a proactive attitude, and a focus on detail.
  • Excellent writing, communication, and interpersonal skills in English.
  • Comfortable collaborating across teams in a fast-moving, startup-style environment.
  • Passion for mobile entertainment experiences and online communities.
Benefits
  • Competitive salary
  • Offers Equity
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
video editingcontent creationcommunity managementsocial media engagementinfluencer marketingplatform algorithmsshort-form video contentperformance reportingLiveOps communicationcrisis response coordination
Soft Skills
communication skillsinterpersonal skillsproactive attitudeattention to detaileagerness to learncollaborationempathyadvocacyorganizationmoderation