SereneAid

Server Analyst – Intermediate

SereneAid

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • 🇨🇦 Canada

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Salary

💰 €40 - €60 per hour

Job Level

Mid-LevelSenior

Tech Stack

VMware

About the role

  • Proactively maintain, monitor, and improve core server infrastructure functionality
  • Provide daily operational support for Windows virtual servers
  • Diagnose, troubleshoot, and resolve server-related issues in a timely manner
  • Perform hardware and operating system installations, upgrades, and migrations
  • Plan and support software and hardware upgrades or migrations
  • Maintain and support operating systems and related infrastructure software
  • Develop, update, and maintain technical documentation and system procedures
  • Follow established policies, standards, procedures, and best practices
  • Provide cross-training and knowledge transfer to other server team members

Requirements

  • Experience supporting Windows Server environments
  • Hands-on experience with VMware virtualized hosting infrastructure
  • Strong troubleshooting, problem-solving, and analytical skills
  • Excellent customer service and communication skills
  • Ability to work effectively in both individual and team-based environments
  • Experience working in structured enterprise IT environments is an asset.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Windows ServerVMwaretroubleshootingproblem-solvinganalytical skillsoperating system installationshardware upgradessoftware migrationstechnical documentationsystem procedures
Soft skills
customer servicecommunication skillsteamworkindividual workcross-trainingknowledge transfer