Serán BioScience

Account Manager

• Identify, qualify, and pursue new commercial manufacturing opportunities for oral solid drug products
• Build and maintain a robust pipeline of prospects aligned with Serán’s technical capabilities and capacity strategy
• Conduct initial technical and commercial assessments to ensure strong project fit
• Lead the development and negotiation of term sheets and commercial supply agreements
• Serve as the primary point of contact for assigned commercial accounts, ensuring a high‑quality client experience
• Develop strong, trust‑based relationships with key stakeholders at client organizations
• Communicate project status, timelines, risks, and decisions clearly and proactively
• Support long‑term client retention and growth through strategic account planning
• Guide clients through the commercial manufacturing lifecycle—from onboarding and tech transfer through validation, launch, and ongoing supply
• Collaborate closely with internal teams (technical operations, quality, supply chain, finance, legal) to ensure smooth project execution
• Monitor project progress, identify risks or bottlenecks, and drive timely resolution
• Ensure commercial commitments, deliverables, and quality expectations are met
• Coordinate internal review and approval of commercial proposals, pricing, and contract terms
• Manage renewals, amendments, and long‑term supply agreements as client needs evolve
• Ensure accurate forecasting and demand planning to support capacity utilization
• Provide market insights and customer feedback to inform commercial strategy and capacity planning
• Maintain accurate CRM records, pipeline reporting, and revenue forecasting
• Contribute to continuous improvement of commercial processes, tools, and client engagement practices
• Support cross‑functional initiatives that enhance Serán’s commercial manufacturing capabilities and competitiveness
• Scope my increase to align with company initiatives
• Perform other related duties as assigned

Account Manager, Commercial Manufacturing