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Sequoia

LOA Program Manager

Sequoia

Leave of Absence Program Manager coordinating all aspects of LOA program at Sequoia One PEO. Partnering with teams to ensure compliance and efficiency in leave administration.

Posted 7/7/2026full-timeTempe • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • The Leave of Absence Program Manager is responsible for coordinating all aspects of the leave of absence (LOA) program offering at Sequoia One PEO.
  • Partner with the Client Compliance team to stay up to date on changing federal and state laws and regulations, and ensure LOA program at Sequoia One PEO is compliant.
  • Create and update reference materials for LOA team, client contacts and impacted employees.
  • Coordinate all types of leave, including medical, family, military, and personal leave with coordination of disability and family leave benefits and client top off pay supplements.
  • Participates in daily operations to ensure effective leave intake, processing, and case management of claims; manages case queue, responds, and forwards requests/inquiries to appropriate parties.
  • Serve as a secondary [to LOA Specialist] point of contact for client contacts regarding leave requests and providing guidance and support throughout the LOA process.
  • Serve as a subject matter expert for day-to-day LOA-related matters for both internal and external clients.
  • Coordinate with HRBP, Payroll and other relevant departments to ensure accurate and timely processing of leaves.
  • Generate reports and analyze leave data to identify trends, patterns, and areas for process improvement.
  • Create and conduct training on leave policies, changing regulations, processes, procedures, and best practices.
  • Attends training sessions to learn concepts, principles, practices, and applications of human resources and leave administration work.
  • Studies applicable rules and regulations, and receives instruction in the interpretation and application of appropriate laws, rules, regulations, and procedures.
  • Performs other related duties as assigned.

Requirements

What you’ll need
  • Bachelor's Degree Required.
  • 5-7 years of professional experience with Leave Administration, Payroll, HR, and Compliance.
  • Superior working knowledge of federal and state leave laws such as FMLA and ADA.
  • Proficient in HRIS and leave management systems.
  • Excellent organization and time management skills with the ability to prioritize and manage multiple tasks simultaneously with strong attention to detail.
  • Effective communication and people skills, with the ability to communicate complex information to clients and internal team members.
  • Proven interpersonal skills to exhibit empathy, understanding, tact, cooperation, concern, and politeness to work with an array of people and situations.
  • Solutions-oriented collaborator.
  • Detail and process oriented.
  • Ability to understand client needs and deliver results under tight deadlines.
  • Superior analytical & problem-solving skills.
  • Proficient in Microsoft Office Suite and similar software.

Benefits

Comp & perks
  • Competitive compensation including base salary, performance-based bonus programs, and comprehensive benefits package.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Leave AdministrationFederal And State Leave LawsHRIS ProficiencyAnalytical SkillsProblem-Solving Skills
Soft Skills
Effective CommunicationInterpersonal SkillsOrganization SkillsTime ManagementSolutions-Oriented Collaboration
Certifications
Bachelor's Degree