Design and execute a comprehensive competitive intelligence strategy: monitor competitive moves, emerging threats, pricing changes, new product launches, partnerships, and market shifts in real time
Conduct primary (field interviews, deal-call participation) and secondary (public filings, analyst reports, blogs, technical documentation, competitor websites) research to build a robust competitive database
Develop and maintain competitive enablement: battlecards, feature-comparison matrices, win/loss analysis summaries, objection-handling plays, and other sales resources
Provide strategic support throughout the sales cycle by attending prospect and customer calls to inject competitive perspective and navigate head-to-head situations
Feed lessons from the field back to marketing and sales enablement; spearhead targeted campaigns when competitor moves emerge
Own CI knowledge management: ensure sales teams have up-to-date talking points, FAQs, competitive updates, and evergreen training via internal channels
Collaborate with product teams to translate competitive and market insight into roadmap guidance and differentiation strategy
Evaluate competitor technical architectures and translate technical findings into business-impact assessments
Continuously optimize CI tools and workflows, leveraging AI capabilities to increase efficiency and accuracy
Requirements
5+ years of competitive intelligence/strategy in enterprise B2B SaaS
Hands-on experience creating battlecards, competitive playbooks, win/loss analyses, and supporting sales in live calls
Strong technical aptitude enabling credible engagement with engineering teams, data scientists, and technical prospects during competitive evaluations
Experience conducting hands-on technical evaluations of competitor platforms
Proven ability to turn raw data, competitor signals, and field intel into actionable sales plays, positioning shifts, and product guidance
Strong analytical skills: comfortable gathering data from varied sources, synthesizing it into crisp, compelling insights
Proven ability to turn competitive insights into actionable recommendations for product and GTM teams, focused on measurable impact through sales effectiveness and win/loss outcomes
Excellent communicator, both verbally and in writing, able to present complex competitive landscapes to diverse audiences
Self-starter and highly collaborative across functions (sales, marketing, product, CS), able to manage CI initiatives end-to-end
Familiarity with CI tools (e.g. Klue, Crayon) and market intelligence platforms
Domain expertise in fraud prevention, AML/KYC compliance, cybersecurity, or related field.