Client Success Director – Life Sciences
Intelligent Medical Objects (IMO)
Client Success Associate
seoClarity
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 per year
Job Level
JuniorMid-Level
About the role
- Engage in in-person, on-demand, and company-wide training to understand our business, products, clients, and culture.
- Shadow various teams, including Technical Services, Product, Marketing, Sales, and Value Enablement, to learn our comprehensive approach.
- Develop expertise in the Client Journey, understanding key milestones and client outcomes.
- Attend client calls, user training sessions, and platform demos.
- Enhance Excel and Google Analytics skills through data projects.
- Build project and time management skills by documenting and maintaining client interactions.
Requirements
- Bachelor's degree (BA/BS)
- Strong communication skills (verbal and written)
- Proficiency in Microsoft Office Suite, particularly Excel
- Comfortable presenting to an audience
Benefits
- Medical, Dental, and Vision Insurance
- 401(k) with matching contributions
- Health Spending Account (HSA)
- Maternity and Paternity leave
- Paid time off and holidays
- Commuter Benefits
- Access to a stocked kitchen
- Opportunities for employee volunteering
- Participation in happiness committee events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ExcelGoogle Analyticsdata projectsproject managementtime management
Soft skills
communication skillsverbal communicationwritten communicationpresentation skills
Certifications
Bachelor's degree
