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IT Product Analyst
SentryIT Product Analyst leveraging business and technical expertise to support feature implementation at Sentry. Focusing on enhancing user experience for commercial lines and 401k customers.
About the role
Key responsibilities & impact- Leverage business and technical expertise to support implementing features that align to the IT product strategy.
- Define and build apps and websites focusing on providing an outstanding user experience for customers and agents.
- Apply business and technical expertise to analyze, design, and enhance core systems supporting the entire lifecycle of commercial insurance policies.
- Gather and document comprehensive business requirements and feature acceptance criteria.
- Lead discussions with customers to propose and implement features aligned with business goals.
- Demonstrate strong communication skills through clear written communication and engaging presentations.
- Identify and proactively address change management requirements in collaboration with business partners.
Requirements
What you’ll need- Associate Degree or equivalent work experience
- Degree in Information Systems, Business Analysis or related discipline preferred
- Bachelor Degree preferred
- 2 years of related work experience preferred
- Demonstrated ability to successfully manage product requirements throughout the development lifecycle
- Demonstrated understanding of business process, insurance products, and customer needs preferred
- Proven ability to cultivate respectful relationships with business partners and team members
- Excellent written and verbal communication skills
- Strong problem-solving skills with ability to identify process improvement opportunities.
Benefits
Comp & perks- generous paid time off
- 8% 401(k) match
- matching charitable gift program
- bonus plan based on company performance
- meal stipends
- associate discounts
- volunteer time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisuser experience designrequirements gatheringfeature acceptance criteriachange managementproduct managementprocess improvement
Soft Skills
communication skillspresentation skillsrelationship buildingproblem-solvingcollaboration
Certifications
Associate DegreeBachelor Degree