Claims Representative Specialist – Commercial Property
Sentry
full-time
Posted on:
Location Type: Hybrid
Location: Stevens Point • Illinois • Montana • United States
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About the role
- Provides prompt property claim investigation, evaluation and settlement or denial of claims with highly complex exposures
- Verify coverages and perform coverage investigations by gathering pertinent information
- Investigate losses and negotiate claims settlements with claimants and their legal representative within assigned authority limits
- Manage investigative process by taking recorded statements, obtaining investigative reports, evaluating damages or eligibility for benefits, and determining legal responsibility
- Prepare and present claims for discussion among the commercial claim leadership team as part of Sentry’s collaborative escalation process
- Maintain accurate documentation of investigative facts and decisions that occur during the investigation, evaluation, or resolution processes.
- Assist the claims team with training and providing technical claims knowledge
Requirements
- Bachelor’s degree or equivalent work experience
- 5+ years of related work experience, property claim field experience highly preferred
- Through knowledge of insurance policies and coverages, claim payment procedures, insurance regulations, and familiarity with legal terminology
- Previous insurance experience and/or coursework.
- Possess strong analytical abilities to review, exercise judgement, and evaluate claims to make sound decisions
- Ability to review and interpret complex and detailed documents such as contracts, estimates, and insurance regulations
- Effective oral and written communication skills and human relations skills
- Ability to maintain confidentiality
- Ability to pass required coursework applicable to job duties
- Ability to meet the travel requirements of the job to include business related assignments, with limited notice.
Benefits
- Flexibility through a scheduled Hybrid work model
- Meal Subsidy available for associates who report to an office
- 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting
- Tuition Reimbursement program
- Generous Paid-Time Off plan
- Volunteer-Time off
- Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits
- Well-being and Employee Assistance programs
- Sentry Foundation gift matching program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
property claim investigationclaims evaluationclaims settlementcoverage investigationsnegotiationdocumentationanalytical abilitiesinsurance policiesinsurance regulationslegal terminology
Soft Skills
effective communicationhuman relationsjudgmentconfidentialitycollaborationtrainingdecision makingattention to detailproblem solvingadaptability
Certifications
Bachelor’s degreeinsurance coursework