Associate Claims Representative – Liability
Sentry
full-time
Posted on:
Location Type: Hybrid
Location: Nashville • Iowa, Tennessee, Wisconsin • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Investigate non-standard auto claims
- Assess coverage and determine liability
- Negotiate fair settlements across the CST region
- Support customers with empathy and understanding
- Verify coverage and reasonable payments
- Investigate claims by taking and reviewing recorded statements
- Comply with industry regulations and internal policies
Requirements
- Bachelor's degree or equivalent work experience
- Ability to obtain and maintain state specific property and casualty claims licensing as required
- Previous experience working with Auto Liability Claims strongly preferred
- Solid knowledge and understanding of each phase of the claim handling process
- Solid knowledge and understanding of policies and endorsements related to casualty coverages
- Demonstrated experience handling moderately complex claims
- Demonstrated experience providing customer-driven solutions, support, or service
Benefits
- Flexibility through a scheduled Hybrid work model
- In-office workspace and materials for home office
- 401(K) plan with a dollar-for-dollar match on first eight percent
- Tuition Reimbursement program
- Generous Paid-Time Off plan
- Volunteer-Time off
- Group Medical, Dental, Vision, Life insurance
- Parental leave
- Health and Wellness benefits
- Well-being and Employee Assistance programs
- Sentry Foundation gift matching program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
auto claims investigationcoverage assessmentliability determinationsettlement negotiationclaims handling processpolicy knowledgeendorsement understandingclaims licensingcustomer-driven solutionscomplex claims handling
Soft skills
empathyunderstandingcustomer support
Certifications
property and casualty claims licensing