Service Coordinator – Accounts Payable

Sentry Management Inc.

Dedicated Service Coordinator for Sentry Management providing support for internal customer service and resolving departmental issues. Collaborating with leaders to enhance customer experience and streamline processes.

Posted 8/1/2026full-timeKissimmee, Longwood, Orlando, Ponte Vedra Beach • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on problem resolution and process improvement. Proficient in Microsoft Office and effective communication, ensuring efficient support and coordination within teams.

Highest-signal resume keywords

Customer ServiceProblem ResolutionMicrosoft Office ProficiencyWritten CommunicationVerbal Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

OrganizedSelf-MotivatedProfessional

Industry Keywords

Internal Customer ServiceEfficiency ImprovementService Level AgreementAdministrative ExperienceTriage

About the role

Key responsibilities & impact

Attend to internal customer service issues and ensure effective and long-term problem resolution.
Perform assignments associated with department projects as directed by Sentry’s leadership team.
Support divisions retention efforts by completing tasks and coordinating resolution.
First level support for division issues, coordinate the participation of required staff to resolve disputes by troubleshooting customer needs.
Utilize knowledge and understanding of Customer Service basics as well as communication skills and problem resolution.
Assist in identifying ways of improving efficiency to streamline processes and enhance the customers' experience.
Single point of contact for the region – triages all issues brought to them, acknowledges receipt, researches and engages others across the assigned department as needed and provides status updates based on the service level agreement.

Requirements

What you’ll need

Have previous Office or administrative experience
Be professional, organized and self-motivated
Possess strong written and verbal communication skills
Have a proficiency with Microsoft Office and general computer skills

Benefits

Comp & perks

Salary commensurate with experience and qualifications
Training and Support provided
Comprehensive benefits package
Work-life balance