Network Support Engineer

Sentrium

Network Support Engineer optimizing VyOS network management solutions with a focus on performance and stability. Joining a global team dedicated to open-source networking solutions.

Posted 5/14/2026contractRemote • 🇲🇾 MalaysiaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudFirewallsPython

About the role

Key responsibilities & impact

Develop new features and optimize existing code for VyOS, ensuring efficient and maintainable implementations
Collaborate with developers to review and validate code changes, test feature implementations, and provide feedback on bugs, optimizations, and feature proposals
Create technical content, including solution briefs, datasheets, and graphical materials, tailored to address specific networking use cases and technical requirements
Design, deploy, and configure network infrastructures using VyOS and other networking equipment to meet project objectives and performance standards
Design and deploy PoC scenarios using VyOS, documenting configuration setups, performance benchmarks, and solution viability for customer-specific requirements
Diagnose and resolve network performance, security, and connectivity issues, utilizing advanced debugging and analysis tools
Investigate escalated technical issues, conduct root cause analysis, and deliver reproducible solutions or detailed technical reports for development resolution
Conduct functional, performance, and regression testing for VyOS features and fixes, creating and maintaining detailed test documentation
Develop and manage automated test frameworks for repetitive test cases, enhancing testing accuracy and efficiency
Enhance testing methodologies by introducing advanced tools and frameworks to optimize validation processes and outcomes
Conduct interoperability testing with third-party systems to ensure seamless integration of VyOS into diverse networking environments
Maintain a centralized knowledge base with detailed, technically accurate articles and solution documentation to support internal and external stakeholders

Requirements

What you’ll need

Strong understanding of networking protocols such as BGP, OSPF, VPNs, and firewalls
Hands-on experience with VyOS or other open-source networking platforms
Proficiency in scripting languages like Python or Bash for automation and testing
Strong troubleshooting and problem-solving abilities in complex network environments
Experience with network performance tuning and security best practices
Familiarity with software-defined networking (SDN) and cloud networking principles
Ability to develop and execute test cases for network functionality and performance
Excellent written and verbal communication skills for technical documentation and collaboration

Benefits

Comp & perks

Enjoy 20 days of annual paid vacation
You are entitled to up to 10 days of paid leave for recognized national holidays
Sick Leave is provided in accordance with company policy
Flexible Work Schedule: We offer a flexible work schedule that allows you to manage your time while ensuring effective collaboration across our globally distributed teams

ATS Keywords

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Hard Skills & Tools

VyOSnetworking protocolsBGPOSPFVPNsfirewallsscripting languagesPythonBashnetwork performance tuning

Soft Skills

troubleshootingproblem-solvingwritten communicationverbal communicationcollaboration