Sentral

General Manager – Property Manager

Sentral

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $105,000 - $115,000 per year

Job Level

Mid-LevelSenior

About the role

  • Primary strategic business leader of the property; direct responsibility for the property’s P&L, financial performance, sales and revenue generation
  • Cultivating a culture of excellence in service and maximizing revenue and efficiencies
  • Development and implementation of property-wide strategies, scaling and oversight of home share program
  • Employing cost-control and revenue improvement programs; developing annual operating budgets and sales and marketing plans
  • Motivating, supervising and training the onsite team; conduct stand-ups and foster an environment of trust and empowerment
  • Build relationships with key business partners and clients; establish presence in community
  • Participate in daily meetings to uphold operational efficiencies and interdepartmental communication
  • Respond to resident and guest questions and concerns in a timely manner
  • Create and implement leasing goals; manage lease expiration and renewal programs
  • Manage on-site team recruitment, training, motivation and development programs
  • Analyze operational information for impact on NOI; create owner reports and financial analysis
  • Oversee property condition and maintenance related to home share turn, common area cleaning and repair, service requests and preventative maintenance
  • Ensure compliance with company, local, state and federal regulations and safety rules
  • Create staffing schedules; perform other related duties as needed

Requirements

  • High School Diploma or equivalent experience required; some college preferred
  • A minimum of three years of experience in luxury residential property management or hotels
  • Proven leadership experience required
  • Must possess strong attention to detail and sales ability
  • Knowledgeable about OSHA laws and regulations
  • Strong decision-making and problem-solving skills
  • Computer literate with capability in PMS software, MS Office and related communication tools
  • Must possess a positive attitude and the ability to smile under all circumstances
  • Willingness to participate in training in order to comply with new or existing laws
  • Ability to work a flexible schedule, including evenings and weekends
  • Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem