Design, develop, and maintain e-learning content for customers and partners, including interactive modules, videos, simulations, and assessments.
Translate highly technical cybersecurity product features and workflows into clear, engaging, learner-friendly training materials.
Collaborate closely with subject matter experts, technical trainers, and instructional designers to ensure accuracy, relevance, and consistency across courses.
Manage content development projects from conception to final delivery, ensuring high-quality and timely completion.
Apply adult learning principles and best practices in instructional design to deliver content that supports multiple learner personas and levels.
Ensure training materials remain current by reviewing and updating content as products evolve.
Work within learning management systems (LMS) and authoring tools to publish and deliver content.
Contribute to the continuous improvement of our global training offerings, processes, and standards.

Requirements

3+ years of experience in technical content development, instructional design, or a similar role.
Proven ability to create interactive, multimedia-rich e-learning courses using Articulate Rise/Storyline.
Strong technical writing skills, with the ability to simplify and clearly explain complex technical concepts.
Experience working with learning management systems (LMS) such as Thought Industries for publishing, tracking, and reporting.
Familiarity with cybersecurity concepts, enterprise IT, and SaaS technologies.

Benefits

Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
Unlimited PTO
Industry-leading gender-neutral parental leave
Paid Company Holidays
Paid Sick Time
Employee stock purchase program
Disability and life insurance
Employee assistance program
Gym membership reimbursement
Cell phone reimbursement
Numerous company-sponsored events, including regular happy hours and team-building events

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical content developmentinstructional designe-learning course creationmultimedia developmenttechnical writingadult learning principlescontent managementproject management

Soft Skills

collaborationcommunicationattention to detailadaptability