IT Help Desk

Sentinel Technologies

Help Desk Technician providing hands-on technical support in a mixed office and production environment at Sentinel Technologies. Deploying hardware and assisting daily IT operations.

Posted 4/14/2026contractTraverse City • Missouri • 🇺🇸 United StatesJuniorWebsite

Tech Stack

Tools & technologies

VMware

About the role

Key responsibilities & impact

provide hands-on technical support in a mixed office and production floor manufacturing environment
support end users
deploy and maintain hardware
assist with daily IT operations across an enterprise infrastructure that includes Cisco and Juniper networking, Microsoft 365, and virtualization platforms

Requirements

What you’ll need

1-3 years of experience in Help Desk/Desktop support
Proficiency supporting Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint)
Experience with Cisco and/or Juniper networking equipment (direct or support-based)
Exposure to VMware or other virtualized environments is beneficial
Basic troubleshooting knowledge of wired and wireless network connectivity
Hands-on experience with end-user hardware support, including desktop and laptop break/fix, peripherals, imaging, and deployment
Understanding the process of onboarding and offboarding user accounts and equipment
Familiarity working with ticketing systems
Legally authorized to work in the US without sponsorship
Must demonstrate a “can-do” attitude

Benefits

Comp & perks

weekly competitive pay
medical
dental
vision
401K

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Help Desk supportDesktop supportMicrosoft 365Cisco networkingJuniper networkingVMwaretroubleshootinghardware supportimagingdeployment

Soft Skills

can-do attitude