Sentinel Technologies

IT Manager

Sentinel Technologies

contract

Posted on:

Location Type: Office

Location: Traverse City • Missouri • United States

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About the role

  • Oversee day-to-day IT operations across infrastructure, systems, and end-user support
  • Manage and mentor internal IT staff, including Help Desk and Systems Administration personnel
  • Serve as the primary escalation point for complex technical and operational issues
  • Lead technology planning, roadmap development, and lifecycle management initiatives
  • Act as the main IT liaison between business stakeholders, managed service providers, and third-party vendors
  • Own vendor management activities, including performance oversight, coordination, and issue resolution
  • Collaborate with Sentinel’s Managed Services, Help Desk, and SOC/SIEM teams to ensure effective service delivery
  • Support infrastructure and platform transitions, including network standardization and virtualization changes
  • Ensure IT operations align with compliance requirements, including government and manufacturing standards
  • Maintain documentation, processes, and operational best practices

Requirements

  • Proven experience in an IT Manager or IT Lead role supporting enterprise or manufacturing environments
  • Strong background in vendor management and third-party service coordination
  • Experience supporting or managing teams across multiple IT functions
  • Ability to translate business needs into technical solutions and priorities
  • Familiarity with compliance-driven environments such as aerospace, defense, or automotive manufacturing
  • Hands-on technical background with infrastructure, systems, or networking is strongly preferred
  • Legally authorized to work in the US without sponsorship
  • Must demonstrate a “can-do” attitude
  • We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Benefits
  • weekly competitive pay
  • medical
  • dental
  • vision
  • 401K
  • more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT operations managementvendor managementtechnical issue resolutioninfrastructure supportsystems administrationnetwork standardizationvirtualizationcompliance managementlifecycle managementtechnical solution development
Soft Skills
mentoringcollaborationcommunicationproblem-solvingleadershipcustomer serviceattitudecompassionenthusiasmadaptability