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Sentinel Technologies

Desktop Support Engineer

Sentinel Technologies

. Provide on-site technical assistance to our customer .

Posted 3/14/2026full-timeWaukegan • Illinois • 🇺🇸 United StatesJunior💰 $45,000 - $60,000 per yearWebsite

About the role

Key responsibilities & impact
  • Provide on-site technical assistance to our customer
  • Troubleshooting and repairing desktops and laptops
  • Performing software re-imaging
  • Ensuring systems are fully functional and secure
  • Delivering exceptional customer service
  • Working collaboratively within a team
  • Maintaining a professional presence at client location

Requirements

What you’ll need
  • 1-3 years of experience in similar role
  • A+ Certification preferred
  • Experience troubleshooting and repairing desktop and laptop hardware
  • Experience with re-imaging software a must, SCCM experience preferred
  • Excellent communication skills
  • Ability to lift 50 pounds and to stand for a long period of time
  • The candidate must have a car, as this position requires travel between location and the transportation of equipment
  • A valid driver’s license and proof of vehicle insurance will be required
  • Legally authorized to work in the US without sponsorship
  • Must demonstrate a “can-do” attitude
  • We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • 401K
  • 529
  • Life Insurance
  • Income Protection Short and Long-Term Disability
  • Medical and Child/Elder Care
  • Flexible Spending Account Plans
  • Family Planning Benefits
  • Financial Education
  • Identity Theft Protection and Assistance
  • Legal Services
  • Employee Assistance Program
  • Two weeks’ vacation
  • Additional paid time-off for Personal and Sick
  • Certification and hands-on training
  • Employee discount for product services and entertainment

ATS Keywords

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Hard Skills & Tools
troubleshootingrepairing desktopsrepairing laptopssoftware re-imagingSCCM
Soft Skills
customer servicecollaborationcommunicationcan-do attitudecompassionenthusiasm
Certifications
A+ Certification