Desktop Support Engineer
Sentinel Technologies
full-time
Posted on:
Location Type: Office
Location: Waukegan • Illinois • United States
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Salary
💰 $45,000 - $60,000 per year
Job Level
About the role
- Provide on-site technical assistance to our customer
- Troubleshooting and repairing desktops and laptops
- Performing software re-imaging
- Ensuring systems are fully functional and secure
- Delivering exceptional customer service
- Working collaboratively within a team
- Maintaining a professional presence at client location
Requirements
- 1-3 years of experience in similar role
- A+ Certification preferred
- Experience troubleshooting and repairing desktop and laptop hardware
- Experience with re-imaging software a must, SCCM experience preferred
- Excellent communication skills
- Ability to lift 50 pounds and to stand for a long period of time
- The candidate must have a car, as this position requires travel between location and the transportation of equipment
- A valid driver’s license and proof of vehicle insurance will be required
- Legally authorized to work in the US without sponsorship
- Must demonstrate a “can-do” attitude
- We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Benefits
- Medical
- Dental
- Vision
- 401K
- 529
- Life Insurance
- Income Protection Short and Long-Term Disability
- Medical and Child/Elder Care
- Flexible Spending Account Plans
- Family Planning Benefits
- Financial Education
- Identity Theft Protection and Assistance
- Legal Services
- Employee Assistance Program
- Two weeks’ vacation
- Additional paid time-off for Personal and Sick
- Certification and hands-on training
- Employee discount for product services and entertainment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingrepairing desktopsrepairing laptopssoftware re-imagingSCCM
Soft Skills
customer servicecollaborationcommunicationcan-do attitudecompassionenthusiasm
Certifications
A+ Certification