responsible for troubleshooting the customers’ LAN and Wireless infrastructure.
troubleshooting of switching and wireless equipment needed to supply connectivity to all areas of the site.
work closely with the support team and the customer in order to ensure that the problem has been resolved.
oversight of staging/configuration team, which is in place to stage and configure all switches and wireless equipment in preparation processes.
working hours will be 6am-2:30pm Monday-Friday.
require travel throughout the Chicagoland area.

Requirements

CCNA preferred
1+ years’ experience with network integration or network support
Experience with wireless surveys preferred
Experience with Cisco wireless controllers
AirMagnet survey or Mobility Service Engine (MSE) experience nice to have
Excellence in documentation and communication is critical
Position requires lifting of up to 50 lbs. independently and up to 150 lbs. with assistance
Position requires standing, squatting, climbing, and lifting from floor to waist and from waist to over shoulders
Position requires the carrying and use of ladders in addition to twisting, bending, crawling and entering attics or crawl spaces are required on a consistent basis
The candidate must have a car, as this position requires travel between location and the transportation of equipment
A valid driver’s license and proof of vehicle insurance will be required
Legally authorized to work in the US without sponsorship
Must demonstrate a “can-do” attitude
We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

network integrationnetwork supporttroubleshootingwireless surveysCisco wireless controllersAirMagnet surveyMobility Service Enginedocumentation

communicationcan-do attitudecustomer servicecompassionenthusiasm

CCNA