Sentinel Cybersecurity

Senior Professional Services Project Manager

Sentinel Cybersecurity

full-time

Posted on:

Location Type: Remote

Location: Poland

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Lead and manage complex programs and projects to ensure successful customer deployment and adoption of Egnyte’s platform
  • Manage and communicate deliverables, risks, project timeline, ROI, and issues
  • Act as a liaison between Egnyte’s customers and internal teams to ensure smooth project completion and success
  • Communicate professionally and succinctly while following Standard Operating Procedures (SOP)
  • Ensure internal processes and client-facing documents are current and in support of corporate goals
  • Predict resources needed to reach objectives and manage resources in an effective and efficient manner; identify and bring in resources as required for quick response to client issues raised during the implementation phase
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
  • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
  • Manage overall customer relationship and satisfaction during all phases of the engagement
  • Little to no travel expectations at the current time

Requirements

  • 5-8 years’ experience managing projects in Customer Facing Implementation roles (remote and onsite) in a technology organization
  • Proven track record of working with external customers, as well as with key internal partner teams including Sales, Engineering, and Product Management
  • Excellent customer engagement, presentation, and communication skills
  • Solid organizational skills and multi-tasking skills, attention to detail, and ability to adapt to process in a quick changing environment; ability to manage multiple projects with multiple resources
  • Experience handling escalations at all levels
  • A strong understanding of project financials, revenue, cost, and margin is required
  • Strong familiarity with project management software tools, methodologies, and best practices
  • Experience with creating, maintaining and following a repeatable project methodology
  • Understanding of technology relative to data, storage, API integration, Public and Private Cloud highly desirable
  • Bachelor’s degree in computer science or related technical discipline is preferred
Benefits
  • Attractive salary package based on skillset
  • Your own Egnyte account with lifetime access to 50TB of cloud storage
  • MyBenefit: you can choose a MultiSport card or gift cards every month
  • Private medical healthcare
  • In-house English classes
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementcustomer implementationproject financialsAPI integrationdata storagePublic CloudPrivate Cloudproject methodologyrisk managementresource management
Soft Skills
customer engagementcommunication skillsorganizational skillsmulti-taskingattention to detailadaptabilitypresentation skillsstakeholder managementproblem-solvingrelationship management