SentiLink

AI Process & Productivity Lead

SentiLink

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $140,000 - $220,000 per year

Job Level

Senior

About the role

  • Partner with functional leaders to identify high-leverage processes suitable for AI enablement.
  • Map workflows, quantify baseline performance (cost, time, quality), and prioritize opportunities based on ROI and feasibility.
  • Develop clear business cases for AI investments, including expected impact and risks.
  • Lead end-to-end deployment of AI tools and workflow redesign across pilot functions.
  • Redesign processes to embed AI natively rather than layering tools onto existing inefficiencies.
  • Coordinate cross-functionally to ensure adoption, training, and operational continuity.
  • Ensure compliance with data security, privacy, and risk standards.
  • Define standardized metrics to assess AI impact (e.g., cost per unit, throughput, error rates, headcount leverage).
  • Establish dashboards and reporting cadences to track performance.
  • Deliver sustained productivity improvements in pilot processes, with documented performance over at least six months.
  • Present regular updates to executive leadership on outcomes, risks, and expansion opportunities.
  • Develop and document a repeatable AI evaluation and implementation framework.
  • Create internal playbooks, governance guidelines, and training materials for responsible AI usage.
  • Establish an intake process for AI ideas across the company.
  • Expand the program beyond initial pilots as results are validated.

Requirements

  • 5+ years of experience in process transformation, operations, automation, or strategic initiatives in a high-growth environment.
  • Demonstrated success delivering measurable productivity, cost, or quality improvements.
  • Strong analytical capability with comfort defining metrics and evaluating ROI.
  • Practical familiarity with AI tools, workflow automation platforms, and modern productivity systems.
  • Experience operating in regulated or data-sensitive environments is preferred.
  • Proven ability to influence cross-functional stakeholders and drive adoption without direct authority.
  • Excellent written and verbal communication skills, particularly with executive audiences.
Benefits
  • Employer paid group health insurance for you and your dependents
  • 401(k) plan with employer match (or equivalent for non US-based roles)
  • Flexible paid time off
  • Regular company-wide in-person events
  • Home office stipend, and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
process transformationoperationsautomationstrategic initiativesAI enablementworkflow redesignperformance metricsROI evaluationproductivity improvementsAI evaluation framework
Soft Skills
analytical capabilityinfluence stakeholdersdrive adoptioncommunication skillscross-functional collaborationtraining developmentrisk assessmentpresentation skillsproblem-solvingleadership