HR Advisor - HRBP & Operations
DeepHealth
Employee Success Partner
SentiLink
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $160,000 - $220,000 per year
Job Level
Mid-LevelSenior
About the role
- About us: SentiLink provides innovative identity and risk solutions, empowering institutions and individuals to transact confidently with one another.
- About the Opportunity: We are looking for a proactive and experienced Employee Success Partner to work hand-in-hand with our Head of People to scale our company.
- This role is critical in building a thriving employee experience through high-touch support, effective coaching and manager enablement, and thoughtful HR guidance.
- As a trusted advisor to both employees and managers, you’ll help shape and uphold our values-driven culture, guide performance and talent management strategies, and contribute to organizational health and effectiveness.
- This is a US-based role, and we offer this position as a remote or hybrid opportunity.
- Responsibilities:
- Serve as a coach and partner to people managers, providing formal and informal coaching and offering guidance on team development, feedback conversations, and performance outcomes.
- Partner with people managers to support org design initiatives, including role creation, leveling, career pathing, succession planning and bench strength and readiness.
- Conduct stay interviews and exit interviews to surface insights and identify trends.
- Provide insights and action plans to improve team engagement and retention.
- Design and facilitate recurring people manager meetings that focus on capability building and shared learning.
- Partner with managers to define and track goals for new hires and existing employees.
- Act as a confidential sounding board and advisor to employees and managers on interpersonal or performance-related challenges.
- Facilitate and operationalize cyclical performance management processes, including reviews, calibrations, and promotion readiness.
- Manage employee relations matters such as grievances, conflict resolution, and disciplinary action.
- Own all involuntary exit processes, including risk mitigation, documentation, and execution.
Requirements
- 5+ years in an HRBP, People Partner, or People Operations Manager role
- Excellent coaching skills across all levels
- Strong judgment and experience navigating sensitive employee matters
- Deep knowledge of performance management, employment law, and org design
- Proficiency with HR systems and tools
