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Sentec

Sales Support Specialist

Sentec

Sales Support Specialist assisting with customer inquiries and administrative tasks for a Swiss-American medical device company specializing in respiratory care.

Posted 7/15/2026full-timeRemote • 🇮🇹 ItalyMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and tender processing, with a strong focus on creating compliant tender documents and optimizing processes. Proficient in both Italian and English, with a commitment to teamwork and continuous improvement.

Highest-signal resume keywords
Customer Service ExperienceTender ProcessingNative-Level ItalianFluent EnglishTeamwork Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Tender Document CreationQuote HandlingCustomer Inquiry ManagementProcess Optimization
Soft Skills
Customer FocusTeam Collaboration
Tools & Technologies
Tender PortalsProcurement Websites

About the role

Key responsibilities & impact
  • Direct Support as a first contact for any Customer request
  • Handling of quotes and customer inquiries via phone and email
  • Supporting Sales force in any administrative tasks and daily business activities
  • Creation of compliant and complete tender documents
  • Support to Italian Manager in Operations and Tender Documents
  • Scours tender portals and procurement websites daily to identify relevant business opportunities
  • Contribution to continuous improvement and process optimization

Requirements

What you’ll need
  • Previous experience in customer service and tender processing is highly appreciated
  • Native-level Italian and fluent written and spoken English are mandatory, any additional language skills are considered as an asset
  • Strong customer focus and excellent teamwork skills

Benefits

Comp & perks
  • Meaningful activity on products that enable a personalized therapy for patients
  • Flat hierarchy, short decision-making processes, interdisciplinary collaboration
  • Opportunity to contribute and develop your skills in an agile company