SensorFlow

Data Scientist

• Develop, analyze, and interpret data models that help measure and forecast energy savings for clients, focusing on results that are clear and actionable for a wide audience.
• Work closely with the Customer Success and Operations teams to ensure data insights are presented in a customer-friendly format, facilitating understanding and engagement.
• Communicate complex analytical findings to non-technical stakeholders, creating visualizations, reports, and presentations that simplify technical information for end-users.
• Collaborate with cross-functional teams (e.g., Product, Engineering, Operations) to deliver insights aligned with business needs, keeping customer experience at the forefront.
• Partner with the data science and data engineering teams to ensure the accuracy, scalability, and usability of data models and reporting tools.
• Continuously research and apply industry best practices and emerging technologies to improve data interpretation and presentation methods.

Senior Data Scientist – Customer Insights

Data Engineer

• Design, build, and maintain scalable data pipelines for real-time and historical data processing
• Set up and optimize databases, data warehouses, and ETL processes
• Collaborate with cross-functional teams to align data architecture with business needs
• Implement monitoring and logging systems for pipeline reliability
• Work with data scientists to support predictive model deployment

Senior Data Engineer

Project Manager

• Liaising with the customer during the project planning process
• Coordinating with the customer to obtain information regarding the setup of HVAC, and the components and staff required to complete a full installation
• Manage, measure, and monitor projects to ensure installation projects are in compliance with site safety protocols
• Create project implementation plans including work breakdown, external vendor requirements, and project schedule
• Onboard and manage external vendors to assist in the installation
• Ensure appropriate training is delivered to enable proper installation
• Work directly with the customer to ensure that support is available when needed
• Develop the implementation process, continuously improving the process and tools following each successful install
• Liaise with the operations team to ensure the product is suitable and available for the customer
• Travel to various locations (internationally) and oversee the physical onsite installation process from start to finish
• Collaborate closely with cross-functional teams within SensorFlow, clients' organisations, and contractors' companies, to ensure installations are completed accurately, on time, and within budget
• Provide detailed reports demonstrating the installation and any feedback to aid in product development and customer happiness
• Provide technical support to manufacturing & product teams to meet customer requirements

Installation Project Manager

• The Installation Project Manager (IPM) is responsible for liaising with the customer during the project planning process.
• The IPM coordinates with the customer to obtain information regarding the setup of HVAC, and the components and staff required to complete a full installation.
• Manage, measure, and monitor projects to ensure installation projects are in compliance with site safety protocols.
• Create project implementation plans including work breakdown, external vendor requirements, and project schedule.
• Onboard and manage external vendors to assist in the installation and oversee the project to successful completion within time and cost parameters.
• Ensure appropriate training is delivered to enable proper installation.
• Work directly with the customer to ensure that support is available when needed and that expectations will be met or exceeded through the execution of the project.
• Develop the implementation process, continuously improving the process and tools following each successful install.
• Liaise with the operations team to ensure the product is suitable and available for the customer.
• Travel to various locations (internationally) and oversee the physical onsite installation process from start to finish.
• Collaborate closely with cross-functional teams within SensorFlow, the clients' organisations, and our contractors' companies, to ensure that installations are completed accurately, on time, and within budget.
• Provide detailed reports demonstrating the installation and any feedback to aid in product development and customer happiness.
• Provide technical support to manufacturing & product teams to meet customer requirements.

Sales

• Use a consultative sales approach to understand client business needs and articulate SensorFlow’s value proposition.
• Own the end-to-end sales cycle, from lead generation through to deal closure.
• Maintain accurate records in the CRM system (e.g. Pipedrive), clearly documenting pipeline stages and deal progression.
• Prepare and negotiate commercial proposals and contracts with prospective clients.
• Collaborate with the marketing team to support industry events, channel partnerships, and lead generation.
• Build and expand senior-level networks to uncover new business opportunities.
• Deliver compelling sales presentations and product demos both online and in person.
• Manage forecasts and pipeline updates, ensuring visibility across all deal stages and upcoming revenue.

Enterprise Sales Manager

• Champion SensorFlow’s growth and impact in the hospitality industry and drive new business
• Use a consultative sales approach to understand client business needs and articulate SensorFlow’s value proposition
• Own the end-to-end sales cycle, from lead generation through to deal closure
• Maintain accurate records in the CRM system (e.g. Pipedrive), documenting pipeline stages and deal progression
• Prepare and negotiate commercial proposals and contracts with prospective clients
• Collaborate with the marketing team to support industry events, channel partnerships, and lead generation
• Build and expand senior-level networks to uncover new business opportunities
• Deliver compelling sales presentations and product demos both online and in person
• Manage forecasts and pipeline updates, ensuring visibility across all deal stages and upcoming revenue

Customer Success Manager

• Build, coach, and inspire a customer success team to deliver shared outcomes.
• Design a culture of inclusion where all voices are heard and collaboration drives success.
• Create a safe space for testing ideas and challenging assumptions.
• Drive customer outcomes focused on measurable improvements (engagement, retention, value).
• Define and optimise the customer lifecycle using data, insights, and OKRs.
• Balance strategy with hands-on action: mentor individuals, handle escalations, and refine processes.
• Focus on delivering tangible results for customers, not just reports.

Senior Data Scientist – Customer Insights

Senior Data Engineer

Installation Project Manager

Installation Project Manager

Enterprise Sales Manager

Enterprise Sales Manager

Head of Customer Success