Senior Flexonics GmbH

Project Manager

• Leads and owns deliverables with customer specific projects
• Identify strategic opportunities for Senior to create value with new customers
• Creates, cultivates and maintains strong customer relationships throughout all levels of the organization
• Participates in the resolution of customer concerns, contract enforcement and analyzes operational processes
• Acts as liaison between customers and company departments
• Manages the customer RFP process from beginning to end
• Ensures Senior is on any relevant customer incoming RFP
• Presents opportunities to applicable Senior businesses
• Coordinates, participates in and submits RFP responses
• Maintains an RFP log
• Manages customer expectations regarding production capabilities, quality and OTD
• Establishes and develops relationships with key stakeholders
• Liaises between customers and leaders at applicable Senior businesses
• Coordinates and supports in-person customer visits and engagement sessions
• Aides in supporting Senior businesses with the creation/execution of a tactical and strategic plan
• Attends required cross-functional meetings to align company obligations with customer contractual lead times
• Coordinates customer inquiries and replies for information pertaining to modifications of existing or potential contracts
• May determine the best method to resolve problems to ensure customer satisfaction

Customer Relationship Project Manager

Account Executive

• Communicate product offerings to refinery, petrochemical, power generation and light industrial customer base
• Respond to sales inquiries with accuracy, speed and effectiveness
• Review contracts, address design and technical questions, project status updates
• Maintain communication and expedite others for quote and order fulfillment
• Develop knowledge of product lines, pricing, delivery time and other data as required
• Maintain ownership and oversight of all customer requests and concerns until completed

Customer Relationship Project Manager

Technical Sales Representative