Seneca Holdings

Manager

• Reviewing working papers, financial statements, and reports;
• Ensuring that assignments are carried out within the budgeted time and within delivery commitments
• Collaborate with client to helping resolve accounting, auditing, and reporting problems as they arise
• Leading teams

Senior Manager

Data Analyst

• support the Military Health System client by delivering advanced analytics, statistical modeling, backend application support, and enterprise reporting across MHS GENESIS and DHA data platforms
• transform revenue cycle data into decision support intelligence that strengthens revenue surveillance, risk based monitoring, audit readiness, and Revenue Cycle Modernization and Innovation initiatives
• Design and execute statistical and analytic methodologies to support revenue cycle surveillance, risk identification, remediation prioritization, and performance monitoring
• Develop, optimize, and maintain advanced SQL and Vertica SQL queries, views, and reusable datasets supporting revenue cycle analytics including billing, collections, DNFB, denials, accounts receivable, write offs, and cash collections
• Develop and maintain CCL and Discern queries and reusable extracts to support analytics, operational reporting, and backend diagnostics within MHS GENESIS
• Access, extract, validate, reconcile, and integrate data from Cerner MHS GENESIS and DHA authorized enterprise repositories
• Identify trends, anomalies, outliers, and revenue risk related to charge capture, registration, documentation, claim edits, denials, underpayments, and reimbursement performance
• Perform data validation, lineage analysis, reconciliation, and quality assurance across multiple systems of record to ensure analytical accuracy and audit traceability
• Conduct system impact assessments related to backend configuration, data flow, billing logic, and revenue cycle workflows in coordination with Oracle Health Cerner, DHA, CDAO, and RCMI technical teams
• Investigate, triage, and support resolution of user reported issues impacting revenue cycle, scheduling, patient access, billing, and encounter workflows
• Develop dashboards and analytic products using Power BI, Tableau, SAP Business Objects, and advanced Excel to support revenue cycle monitoring and executive reporting
• Produce recurring and ad hoc analytic deliverables including executive summaries, methodology documentation, data dictionaries, and leadership briefings
• Quantify financial impact of identified issues and support tracking of corrective actions through pre and post remediation analysis
• Support testing, validation, release management, and interface changes to ensure analytic outputs align with system updates and configuration changes
• Participate in incident, problem, and change management processes within IT service management frameworks
• Collaborate with clinical, coding, billing, finance, IT, and operational stakeholders to translate analytic findings into actionable improvement strategies
• Safeguard protected health information and comply with HIPAA, DHA cybersecurity directives, and federal data governance policies

Senior Solution Technical Expert, Data Analyst

Consultant

• Serve as a travel expert and professional guide for contracted corporate clients.
• Ensure that every facet of the business travel experience (domestic and international) is well planned, adheres to organizational travel policies, and validates that a high quality of accommodation and transportation is secured for the traveler.
• Conduct exhaustive fact-finding interviews of the traveler or corporate representative to ascertain the particulars of the travel needs, then applies their knowledge of travel systems, airline reservation systems, hotel reservation systems and car rental companies, Amtrak, etc. to secure cost effective travel arrangements.
• Maintain proper tracking of the status/entries in the main operational queues (Action, Error and Cancel), and initiate steps as prescribed in applicable SOP.
• Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification.
• Provide updates, as necessary, to client organizations to ensure their full awareness of information and status relating to the pending travel (i.e. itinerary, local customs, passports, Visa’s, certificates of vaccination, and other advisories, etc.).
• Conduct routine research of travel industry changes, trends and offerings to ensure they are working with the most up-to-date information when advising client agencies.
• Maintain a superb customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency.
• Maintain knowledge and thorough understanding of operational IT systems, processes and practices to ensure consistent performance of routine activities associated with providing high-quality service to client agencies.
• Serve as backup Consultant for other accounts/clients, as may be assigned.

Corporate Travel Consultant

Customer Support

• Ensure that urgent ticketing queues are worked on throughout the day.
• Be logged into Airline call back queue throughout shift.
• Contact carrier’s when tickets need to be opened or waivers need to be obtained.
• Conduct routine research of travel industry changes and trends.
• Maintain a professional friendly attitude while assisting coworkers/agents.

Support Specialist – Corporate Travel

Project Manager

• Provide SME (Subject Matter Expert) knowledge in MHS GENESIS Revenue Cycle, including all Charge Services, with expertise in radiology billing and informatics systems
• Optimize workflows and charge capture opportunities within radiology departments to improve operational efficiency and revenue cycle outcomes
• Analyze and reconcile suspended charges and Discharged Not Final Billed (DNFB)
• Support the development and rollout of scalable enterprise Revenue Cycle programs, including radiology informatics integration
• Design and implement decision-support tools focused on Key Performance Indicators (KPIs) for fiscal health
• Apply Revenue Cycle principles, including charge capture, coding, billing, reimbursement, denial management, and compliance, with a focus on radiology services
• Collaborate on training materials and workflow optimization for radiology staff and informatics users

Senior Project Manager – RCMI

Pricing Analyst

• Populate and update established Excel pricing templates.
• Review subcontractor quotes and vendor pricing to ensure they meet the specific requirements of the RFP.
• Read and evaluate solicitations to identify specific financial requirements (e.g., CLIN structure, template requirements, etc.).
• Draft the administrative sections of pricing narratives (e.g., company information, travel policies, and standard labor rate explanations).
• Maintain the 'Gold Folder' for proposals, ensuring all versions of the price model and supporting documentation are organized for potential audits.
• Reach out to Project Managers or other teams to gather required information (e.g., current salary data or labor category descriptions).