Change/Communications Manager

Seneca Holdings

Change/Communications Manager for Seneca Technologies supporting Grants.gov communications. Ensures stakeholder engagement and compliance with federal communication standards in remote role.

Posted 4/25/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Plan, coordinate, and facilitate quarterly stakeholder meetings (approximately 30 minutes each) to communicate system updates, upcoming changes, and strategic initiatives
Organize and lead Federal User Group meetings (approximately 90 minutes each) to address agency-specific needs and gather feedback
Support semi-annual Strategic Planning Sessions to align stakeholder expectations with program objectives
Deliver technical presentations to both technical and non-technical audiences, translating complex system changes into accessible information
Manage Grants.gov's comprehensive online presence, including the website, blog, newsletters, Listserv communications, System Alerts, website banners, and YouTube channel
Ensure all web content and digital communications comply with the Plain Writing Act and Section 508 accessibility standards
Coordinate timely publication of system alerts and notifications to minimize user disruption during maintenance and releases
Prepare and maintain user documentation including release notes, user guides, and online help content
Respond to data calls from Congress, the Office of Management and Budget (OMB), the Department of Health and Human Services (HHS), the Office of Inspector General (OIG), and the Government Accountability Office (GAO)
Support training development and delivery for system users and stakeholders
Collaborate with the Contact Center to ensure consistent messaging and accurate information dissemination to users
Coordinate with multiple vendors supporting the Grants.gov ecosystem to maintain unified communications

Requirements

What you’ll need

Bachelor's degree in a related field
10+ years of experience
Ability to complete a Tier 1 background investigation
Demonstrated expertise in technical and program communications within federal IT environments
Proven experience managing stakeholder relationships across federal agencies, non-profit organizations, educational institutions, and the general public
Proficiency in web content management and social media platforms
Knowledge of federal grants processes and the grants management lifecycle
Experience developing user documentation and training materials
Familiarity with federal IT compliance requirements, including Section 508 and Plain Writing Act
Strong presentation skills with ability to communicate technical concepts to diverse audiences

Benefits

Comp & perks

medical, dental, vision, life, and disability
voluntary benefit programs (critical illness, hospital, and accident)
health savings and flexible spending accounts
retirement 401K plan

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

web content managementuser documentationtraining developmenttechnical presentationsstakeholder managementgrants management lifecyclefederal IT compliancePlain Writing Act complianceSection 508 compliancedata analysis

Soft Skills

communicationcollaborationorganizational skillspresentation skillsrelationship managementfacilitationfeedback gatheringstrategic planningproblem-solvingadaptability

Certifications

Bachelor's degreeTier 1 background investigation