Operations Specialist
WriteWise
Travel Operations Coordinator
Seneca Holdings
full-time
Posted on:
Origin: • 🇺🇸 United States • District of Columbia, Washington
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Receiving, reviewing, and authorizing travel requests
- Reviewing and processing travel vouchers
- Ensuring travelers' compliance with the Federal Travel Regulation and the agency's travel policy in all transactions
- Supporting travelers who are making and booking their own travel arrangements
- Booking travel for stakeholders when needed
- Providing customer support by phone, email and through an automated help desk system
- Facilitating cross-training between domestic and foreign travel teams
- Tracking workload volume and supporting performance metrics reporting
- Remote role with occasional on-site meetings in the greater Washington, DC area
Requirements
- Bachelor's Degree
- Four years of relevant work experience
- Experience coordinating travel from pre-travel authorization through voucher approval
- Customer service mindset
- Strong written and verbal communication skills
- Demonstrated ability to manage multiple tasks and priorities in a fast-paced environment while consistently meeting deadlines
- Exceptional attention to detail
- Ability to anticipate potential issues and proactively address them
- Must be local to the greater Washington, DC area to accommodate occasional on-site meetings at short notice
