Support Counselor

Seneca Family of Agencies

Support Counselor providing mental health services to youth and families through Kaiser Wraparound program. Counseling, case management, and crisis intervention in homes, schools, and communities in Alameda County.

Posted 5/29/2026full-timeOakland • California • 🇺🇸 United StatesSeniorLead💰 $26 - $29 per hourWebsite

About the role

Key responsibilities & impact

Provide counseling and case management services to enrolled youth and families
Connect clients and families to community resources and natural supports
Offer crisis intervention and mental health services in various settings (home, school, community)
Participate in treatment reviews, staff meetings, and IEP meetings as needed
Complete mental health notes, service tracking, and required documentation
Assist with transportation arrangements for school, therapy, and court appointments
Provide on-call coverage to the program as scheduled
Participate in all program staff meetings, and other treatment meetings when necessary
Participate in weekly supervision with the Lead Clinician and/or Program Supervisor
Apply crisis communication and de-escalation techniques, including physical intervention if necessary, following Seneca’s training protocols

Requirements

What you’ll need

Bachelor’s degree in Counseling/Psychology/Social Work or related field
Flexible schedule with the ability to work some evening hours as needed
Be part of a rotating emergency on-call system, scheduled with supervisor ahead of time
Must be at least 21 years of age
Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy
TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
Bilingual Spanish skill set (preferred)
Experience providing strong behavioral interventions with youth in community-based setting (preferred)
Familiarity with local services and ability to connect clients to appropriate supports (preferred)

Benefits

Comp & perks

Starting at $26.22 - $28.72 per hour, commensurate with experience
Additional compensation provided upon passing bilingual language proficiency exam
Salary increases each year
Mileage reimbursement
Stipends provided to staff members participating in the emergency on-call shifts
5 weeks of Paid Time off and 11 Paid Holidays
Comprehensive benefits package: Medical, dental, vision, chiropractic, acupuncture, fertility coverage
Long-term disability, family leave, and life insurance
50% paid premiums for dependents
403b Retirement Plan
Employer-paid Employee Assistance Plan
Seneca is a Public Service Loan Forgiveness certified employer
Scholarship opportunities, ongoing training, and professional development opportunities
Promotional opportunities across the agency in California and Washington

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

counselingcase managementcrisis interventionmental health servicesservice trackingdocumentationbehavioral interventionstransportation arrangementscrisis communicationde-escalation techniques

Soft Skills

flexibilitycommunicationinterpersonal skillsteam collaborationproblem-solvingempathyleadershiporganizational skillsadaptabilityconflict resolution

Certifications

Bachelor’s degree in CounselingBachelor’s degree in PsychologyBachelor’s degree in Social WorkTB test clearancefingerprinting clearancestate licensingfederal licensing