Quality Director

SendCutSend

Quality Director providing strategic oversight and quality initiatives across SendCutSend's manufacturing locations. Leading and supporting quality teams to improve customer outcomes and foster continuous improvement.

Posted 7/21/2026full-timeReno • Nevada • 🇺🇸 United StatesLead💰 $155,000 - $171,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in developing and implementing quality strategies and standards across multi-site manufacturing environments, with a strong focus on quality assurance systems, continuous improvement, and operational consistency. Proven ability to lead quality teams, drive collaboration, and influence decision-making at all organizational levels.

Highest-signal resume keywords

Quality Assurance SystemsRoot Cause Analysis (RCA)Corrective and Preventive Action (CAPA)Leadership in Multi-Site EnvironmentsElectronic Quality Management Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality Strategies DevelopmentStandardized Process DevelopmentOperational ConsistencyQuality Metrics EstablishmentProduction AuditsSampling MethodsDocumentation StandardsContinuous Improvement InitiativesManufacturing Operations KnowledgeQuality Control Points

Soft Skills

LeadershipCoachingCommunicationCollaborationProblem-Solving

Tools & Technologies

Electronic Quality Management SystemsReporting ToolsData Management Platforms

Industry Keywords

ManufacturingQuality ManagementProduction MethodsOperational GrowthCompliance

About the role

Key responsibilities & impact

Develop and implement company-wide quality strategies, standards, and initiatives across all manufacturing locations
Drive consistency in quality systems, auditing practices, documentation, and decision-making across sites
Establish and maintain standardized quality metrics, reporting structures, and performance expectations
Partner with Operations leadership to align quality objectives with broader business goals and operational growth
Provide leadership, coaching, and guidance to Quality Managers across all sites and shifts
Conduct regular site visits and reviews to ensure compliance with company quality standards and operational consistency
Oversee production audits and inspections across locations, ensuring proper sampling methods and adherence to quality requirements
Ensure quality teams maintain effective communication and alignment between shifts and facilities
Collaborate with Production, Engineering, Customer Service, Safety, and Operations teams to resolve quality issues and improve processes
Partner with leadership teams to support strategic planning, operational scaling, and process standardization
Ensure critical safety and quality control points are consistently maintained and properly documented
Recognize and reinforce strong performance while fostering a culture of ownership, collaboration, and continuous improvement

Requirements

What you’ll need

7–10 years of progressive leadership experience in manufacturing, production, or quality environments
Minimum 5 years of experience leading quality teams in a multi-site manufacturing environment
Strong working knowledge of quality assurance systems, production methods, and manufacturing operations
Experience leading RCA, CAPA, and continuous improvement initiatives
Demonstrated ability to develop standardized processes and drive operational consistency across locations
Strong written and verbal communication skills with the ability to influence and collaborate at all levels of the organization
Proven leadership and decision-making abilities in fast-paced, high-growth environments
Strong organizational, analytical, and problem-solving skills
Proficiency with electronic quality management systems, reporting tools, and data management platforms

Benefits

Comp & perks

Medical, Dental, & Vision coverage
Paid holidays + PTO
401K with company match
Tuition reimbursement
Paid parental leave
Short-term disability
Flexible work/life balance
Employee discount on parts