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About the role
Key responsibilities & impact- Create, preserve, and grow relationships within a designated book of business through prospecting, sales calls, and rapport-building.
- Maintain strong relationships with existing customers, understanding their business needs and providing additional Semrush Solutions to optimize growth.
- Identify and close cross-sell/up-sell opportunities using the Semrush suite of products.
- Deliver a value based selling experience to our customers based on automation and customer behavior.
- Work with a CSM to ensure high customer retention within your book of business.
- Meet or exceed the daily/weekly/monthly activities to reach targets (KPIs, such as number of calls, connections, demos, emails, etc.).
- Work with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings.
- Efficiently reach out to 100% of your customer portfolio on a monthly basis.
- Accurately forecast monthly sales and retention achievement to management.
- Contribute feedback to the larger Semrush organization by utilizing strong analytical thinking, presentation, and problem-solving skills.
- Travel is recommended but not necessary or required.
Requirements
What you’ll need- Fluent English language (C1/C2)
- Fluent in French to Native level
- Bachelor's Degree/Equivalent in a related field.
- 2 or more years of experience in an Account Executive role in IT.
- Excellent communication and interpersonal skills with the ability to articulate and present verbally and in writing.
- Technically savvy and adaptable in a constantly changing environment.
- Ability to quickly master new technology.
- Knowledge of the internet and social media.
- A high degree of independent thinking and self-responsibility.
- Self-motivated, outgoing, and able to meet monthly deadlines and achieve results.
- Strong enthusiasm and positivity along with a commitment to creating excellent experiences
- A growth mindset with the willingness to learn and develop professionally.
- Ability to work collaboratively within a team environment.
- Knowledge of Excel/Word/Google Docs/Gmail/Salesforce or CRM.
Benefits
Comp & perks- Unlimited PTO
- Hobby & team building budget allowance
- Employee Support Program
- Loss of family member financial aid
- Employee Resource Groups
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
salescross-sellup-sellanalytical thinkingpresentation skillsproblem-solvingcustomer retentionforecastingprospectingvalue-based selling
Soft Skills
communication skillsinterpersonal skillsself-motivatedoutgoingenthusiasmpositivityindependent thinkingteam collaborationadaptabilitygrowth mindset
Certifications
Bachelor's Degree