Solutions Engineer, Mid Market

Semrush

Solutions Engineer leveraging technical expertise in SaaS to drive client success and implement software solutions. Collaborating across teams and leading strategic client interactions for enhanced visibility.

Posted 4/11/2026full-timeRemote • Massachusetts, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Establish and maintain a deep understanding of the overall Semrush technology portfolio and the competitive landscape
Be a thought leader to the sales team and a technical lead on strategic client relationships across various industry verticals
Collaborate with Executive, Product, Sales, and other senior-level decision-makers
Ability to provide authoritative guidance on technical concepts with strong skills in API, IT operations, security, and processes
Expertise in handling technical data questions from clients and prospects
Help champion an environment for ongoing strategic customer success
Work closely with key client executive decision makers on product evaluations and proof of concepts to ensure the solutions/products meets client objectives
Actively assist other Sales teams in pre/post-sales engineering responsibilities
Perform high level Discovery with your clients
Conduct internal training, prepare & conduct demos, host webinars and events with clients, and interact with other Semrush Teams

Requirements

What you’ll need

5+ years Technical Pre/post-Sales / Sales Engineering experience or equivalent experience
B.S. degree in an engineering or similar program from an accredited college / university preferred or equivalent experience
Experience in SaaS or DaaS environments a must
Strong communication skills and comfortable interacting with clients
Experience with implementing software products or solutions to large and dynamic enterprise companies
Ability to work well in a highly dynamic / team environment that focuses on providing above industry standard customer service

Benefits

Comp & perks

Health insurance
Travel insurance
Employee Assistance Program
Employee Resource Groups
Paid parental leave
Relief Fund

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

APIIT operationssecuritytechnical data analysissoftware implementationSaaSDaaSpre-sales engineeringpost-sales engineeringcustomer success strategies

Soft Skills

communicationcollaborationleadershipclient interactionteamworkstrategic thinkingproblem-solvingtrainingpresentationcustomer service

Certifications

B.S. degree in engineering