Semrush

Solutions Engineer, Mid Market

Semrush

full-time

Posted on:

Location Type: Remote

Location: Massachusetts • Texas • United States

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About the role

  • Establish and maintain a deep understanding of the overall Semrush technology portfolio and the competitive landscape
  • Be a thought leader to the sales team and a technical lead on strategic client relationships across various industry verticals
  • Collaborate with Executive, Product, Sales, and other senior-level decision-makers
  • Ability to provide authoritative guidance on technical concepts with strong skills in API, IT operations, security, and processes
  • Expertise in handling technical data questions from clients and prospects
  • Help champion an environment for ongoing strategic customer success
  • Work closely with key client executive decision makers on product evaluations and proof of concepts to ensure the solutions/products meets client objectives
  • Actively assist other Sales teams in pre/post-sales engineering responsibilities
  • Perform high level Discovery with your clients
  • Conduct internal training, prepare & conduct demos, host webinars and events with clients, and interact with other Semrush Teams

Requirements

  • 5+ years Technical Pre/post-Sales / Sales Engineering experience or equivalent experience
  • B.S. degree in an engineering or similar program from an accredited college / university preferred or equivalent experience
  • Experience in SaaS or DaaS environments a must
  • Strong communication skills and comfortable interacting with clients
  • Experience with implementing software products or solutions to large and dynamic enterprise companies
  • Ability to work well in a highly dynamic / team environment that focuses on providing above industry standard customer service
Benefits
  • Health insurance
  • Travel insurance
  • Employee Assistance Program
  • Employee Resource Groups
  • Paid parental leave
  • Relief Fund
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
APIIT operationssecuritytechnical data analysissoftware implementationSaaSDaaSpre-sales engineeringpost-sales engineeringcustomer success strategies
Soft Skills
communicationcollaborationleadershipclient interactionteamworkstrategic thinkingproblem-solvingtrainingpresentationcustomer service
Certifications
B.S. degree in engineering