Customer Success Specialist

Semios

Customer Success Specialist at Semios Group supporting farmers with agricultural technology and ensuring excellent customer service. Collaborating with teams to deliver impactful solutions for real-world challenges.

Posted 7/25/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $27 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer onboarding, implementation, and technical support while effectively utilizing Semios' tools to enhance customer engagement. Possesses strong communication and relationship-building skills to foster trust and collaboration with stakeholders.

Highest-signal resume keywords

Customer OnboardingTechnical SupportSoftware ApplicationsCustomer Relationship ManagementFluency in Spanish

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer ImplementationData AnalysisTechnology AdaptationContinuous Improvement

Soft Skills

Listening SkillsPresentation SkillsInitiative

Tools & Technologies

Semios ToolsCustomer Success Software

Certifications & Qualifications

Valid Driver's License

Industry Keywords

AgricultureCustomer SuccessStakeholder Collaboration

About the role

Key responsibilities & impact

Provide exceptional support to both our customers and Semios’ Territory Managers alike.
Use your understanding of challenges faced by customers to help them apply Semios’ technology.
Deliver excellent support and advice to customers using Semios’ tools and systems.
Collaborate with stakeholders in the sales, marketing, and field services organization.
Execute and deliver on company initiatives for customer success.
Work with Customer Success Supervisor and Director of Operations Support to achieve championed customer engagement.

Requirements

What you’ll need

2 + years of professional experience working with customer on-boarding, implementation, adoption, and technical support
Highly tech-savvy with the ability to quickly learn and adapt to new technologies and tools
Familiarity working with software applications and data
A magnetic personality and a skill for winning customer time and trust
Superb listening and presentation skills to build and maintain customer relationships
Ability to prioritize and focus efficiently on multiple customers and products
Orientation towards taking initiative and continuous improvement
Valid driver's license and ability to commute when necessary
**Nice to have: **
Degree or diploma in business or a related field is preferred
Direct experience working in Agriculture.
Fluency in Spanish

Benefits

Comp & perks

Purposeful Work: Make a global impact by advancing sustainable food production.
Our People: Work with a fun, collaborative, and supportive team.
Recharge: Generous vacation policy and year-end winter break.
Work Flexibility: Enjoy a hybrid office setting or fully remote. **(role dependent)**
Wellbeing: Comprehensive health plans and enroll in our 401(K) plan.