Semios

IT Systems Administrator

Semios

full-time

Posted on:

Location Type: Hybrid

Location: Vancouver • 🇨🇦 Canada

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Salary

💰 CA$76,000 - CA$98,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AndroidAWSiOSMacOSRubyRuby on Rails

About the role

  • Provide Level 1–2 support for internal customers, escalating issues where necessary.
  • Support endpoint devices throughout their lifecycle: procure, install, configure, deploy, maintain, and decommission. This includes laptops running Windows 11 and macOS, and mobile devices running iOS, iPadOS, and Android.
  • Manage devices through policies, configuration profiles, or MDM tools where applicable to ensure security, privacy and reliable operations.
  • Oversee and optimize Google Workspace, Microsoft 365, Jira, Slack, and other internal systems.
  • Manage identity, access, and licensing across our applications and services.
  • Enable and maintain SSO and other infrastructure integrations for systems used by HR, Finance, Marketing, Engineering, and other teams.
  • Provide technical support for office technology, including meeting room hardware, displays, internet, Wi-Fi, network equipment, and telecom solutions.
  • Manage onboarding and offboarding processes in an efficient and secure manner by providing users with proper access and hardware.
  • Proactively enforce international best-practice security standards for devices, data, and systems.
  • Ensure robust asset and product security, including SSO, encryption, and user adherence to security protocols.
  • Enhance Semios security posture and continuous improvement in this area.
  • Identify recurring issues and create streamlined workflows.
  • Implement automation tools and integrations to reduce manual effort.
  • Recommend and roll out best practices across the business.
  • Contribute to team project initiatives, bringing ideas and improvements to the organization.

Requirements

  • 3–5 years of experience as a System Administrator or similar role.
  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
  • Problem-solving and analytical skills to troubleshoot and resolve issues.
  • Proven ability to manage priorities, balance workload, and communicate effectively across time zones.
  • Experience managing and optimizing Google Workspace, Microsoft 365, and related SaaS environments.
  • Experience supporting front-end developers, product, and SaaS specialists in a global company.
  • Experience with MDM (macOS, iOS, iPadOS, Microsoft Windows), AWS, Atlassian / Jira, Slack, Salesforce CRM, Dynamics 365, SSO Management.
  • Nice to have: ITIL Foundation, CompTIA Certifications an asset.
  • Familiarity with Infrastructure as Code (IaC) concepts.
  • Exposure to Ruby on Rails environments.
  • Background in agricultural technology or SaaS businesses.
Benefits
  • Purposeful Work: Sleep better knowing you're making the world a better place through more sustainable food production. You'll have the opportunity to contribute and make an impact by working on meaningful projects.
  • Our People: Work with a team that values fun, laughter, and each other in a collaborative and casual work environment
  • Recharge and Refresh: Benefit from a generous vacation policy and an annual year-end winter break to relax and rejuvenate.
  • Give Back: Take advantage of dedicated volunteer days to support causes you care about.
  • Work Flexibly: Enjoy hybrid working options for employees near our offices, emphasizing work-life balance.
  • Prioritize Your Well-Being: Access comprehensive health plans designed to support your physical and mental health.
  • Save for tomorrow: Take advantage of our Group RRSP program with company matching.
  • Stay Energized: Enjoy well-stocked snack options in our offices and regular team outings to build connections and have fun.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
System AdministrationMDMGoogle WorkspaceMicrosoft 365AWSInfrastructure as CodeRuby on RailsSaaStechnical supportautomation tools
Soft skills
problem-solvinganalytical skillscommunicationprioritizationworkload management
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Information TechnologyITIL FoundationCompTIA Certifications