Seminaris Hotels

Assistant Front Office Manager – m/f/d

Seminaris Hotels

full-time

Posted on:

Location Type: Office

Location: Berlin • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

About the role

  • You are the steady support and, in your central role for guest services, team leadership, problem solving, and coordination of operations, provide essential backing
  • You promote both the personal growth of each team member and the overall performance of the team
  • As a shift leader you welcome our guests and confidently manage check-in and check-out
  • You coordinate reservations reliably and thoughtfully and serve as the central point of contact for recommendations, tips, and local guidance
  • At the front desk we face guest-specific challenges daily, and you recognize these early on
  • You always maintain the financial overview and ensure that all bookings and transactions are recorded correctly
  • You support the team with supply management and the handling of orders

Requirements

  • You have completed vocational training in hotel management
  • With several years of professional experience as a Front Office Supervisor, Shift Leader, or Assistant Front Office Manager, you bring initial experience in leading teams
  • Working with hotel software (Sihot is an advantage) and reservation systems is familiar to you
  • Good spoken German and English skills are important to us
Benefits
  • Corporate benefits program
  • JobRad (company bike leasing)
  • MyDay (birthday off)
  • Wellbeing: Enjoy our properties privately at preferential rates and benefit from discounted stays at many partner hotels
  • Individual learning goals: We support you in developing your potential—both professionally and personally
  • Team-morale awareness: Your team spirit, empathy, and sensitivity to team mood are pronounced. These qualities enable you to create a positive working environment and contribute to a harmonious company atmosphere

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
hotel managementteam leadershipproblem solvingreservations coordinationfinancial managementsupply managementorder handling
Soft skills
guest servicescommunicationinterpersonal skillsteam performance enhancementconflict resolution
Certifications
vocational training in hotel management