Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects.,Create detailed service tickets and parts lists.,Order, track and keep reports on all service parts.,Schedule servicing appointments.,Communicate with Field Managers and Service Technicians for proper follow up on field issues.,Keep employees up to date on new or old product issues.,Support the company's mission to revolutionize home improvement by delivering stress-free remodeling services
Requirements
Previous Remodeling, Construction or Carpentry experience required,Experience working with customers to solve problems,Excellent communication skills,Ablity to multi-task in a fast-paced environment,Basic computer skills,Legally authorized to work in the United States,Willingness to submit to background check,18 years or older
Benefits
Competitive salary of $55 - 65k/yr,Comprehensive benefits including medical, dental, and vision,Consistent schedules and professional growth opportunities,A respectful, forward-thinking work culture
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
remodelingconstructioncarpentryservice ticket creationparts trackingappointment schedulingproblem solvingcustomer service