SEMCOG

Remodeling Service Manager

SEMCOG

full-time

Posted on:

Location: New York • 🇺🇸 United States

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Salary

💰 $55,000 - $65,000 per year

Job Level

Mid-LevelSenior

About the role

  • Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects.
  • Create detailed service tickets and parts lists.
  • Order, track and keep reports on all service parts.
  • Schedule servicing appointments.
  • Communicate with Field Managers and Service Technicians for proper follow up on field issues.
  • Keep employees up to date on new or old product issues.

Requirements

  • Previous Remodeling, Construction or Carpentry experience required
  • Experience working with customers to solve problems
  • Excellent communication skills
  • Ablity to multi-task in a fast-paced environment
  • Basic computer skills
  • Must be legally authorized to work in the United States
  • Must be 18 years or Older
  • Willingness to submit to a post-offer, pre-employment background check (if required)