Salary
💰 $55,000 - $65,000 per year
About the role
- Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects.
- Create detailed service tickets and parts lists.
- Order, track and keep reports on all service parts.
- Schedule servicing appointments.
- Communicate with Field Managers and Service Technicians for proper follow up on field issues.
- Keep employees up to date on new or old product issues.
Requirements
- Previous Remodeling, Construction or Carpentry experience required
- Experience working with customers to solve problems
- Excellent communication skills
- Ablity to multi-task in a fast-paced environment
- Basic computer skills
- Must be legally authorized to work in the United States
- Must be 18 years or Older
- Willingness to submit to a post-offer, pre-employment background check (if required)